Coordinator – Revenue Operations

Latham & Watkins LLP; Greater London; Hybrid; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Wellness programs

Employee discounts

Job summary

Latham & Watkins LLP is seeking a Coordinator – Revenue Operations in our London office. You will manage the full billing and collections lifecycle for a defined group of billing attorneys, ensuring compliance with firm policies and timely invoicing, with hybrid/office presence to suit business needs.

You’ll liaise with attorneys, support teams and clients, analyse complex invoices, monitor WIP, and help optimize revenue targets while maintaining high accuracy and service standards.

Qualifications

• Bachelor’s degree in Accounting or related field preferred.
• Experience in general accounting practices and billing processes.
• Strong attention to detail and accuracy.
• Ability to liaise with attorneys, support staff, finance team and clients.

Responsibilities

• Serve as primary liaison among attorneys, support staff, Global Finance, and clients to respond to inquiries.
• Prepare and analyze client billing; review, approve and post invoices per firm policies and rate agreements.
• Generate and review proformas from 3E; monitor WIP and flag balances for billing attorneys.
• Promote best practices for matter maintenance, WIP-to-cash conversion, and e-billing setups.
• Deliver client invoices and track delivery; coordinate on client platforms and onboarding tasks.

Skills

Interpersonal skills

Teamwork

Attention to detail

Customer service

Communication

Education

Bachelor's degree in Accounting

Tools

3E billing software

Job description

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About the Role

The Coordinator – Revenue Operations plays a key role within Latham’s global Revenue Operations team. This role is responsible for managing the full billing and collections lifecycle for a defined group of billing attorneys, ensuring alignment with the firm’s best practices, processes, and timelines. Core responsibilities include inventory management and coordination of the billing process, performing complex billing activities to help achieve monthly revenue targets, and monitoring and tracking accounts receivable (A/R) to support timely and accurate collections. This role will be located in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

• Serving as a primary liaison among attorneys, attorney support, the Global Finance team, and clients, ensuring timely and effective responses to internal and external inquiries.
• Preparing and analysing complex client billing by carefully reviewing, approving, and posting invoices, ensuring all billing activities comply with firm policies, client guidelines, and rate agreements, and maintaining a high level of accuracy and attention to detail.
• Generating and reviewing proformas from 3E, monitoring work-in-progress (WIP) fees and costs, proactively flag balances to billing attorneys, and manage WIP in accordance with billing attorney instructions and the firm’s “Gold Standard” best practices.
• Promoting best practice for matter maintenance to ensure the judicious conversion of WIP to cash, including the accurate opening and timely closure of matters, appropriate rate/discount and e-billing setups, proper bill frequency matter coding, prompt submission of time entries, and timely application of BOA balances
• Delivering client invoices to client/E-billing team or tracking delivery of client invoices and matter statuses, ensuring prompt delivery of invoices to client and monitoring invoices not sent; coordinating on client platform and E-billing onboarding tasks

We’d love to hear from you if you:

• Display well-developed and professional interpersonal skills, with the ability to interact effectively with people at all organisational levels of the firm
• Demonstrate the ability to work in a team environment with a customer service focus
• Possess thorough knowledge of procedures such as posting, balancing, debits, and credits

And have:

• A bachelor's degree in Accounting, or related field, preferably
• Experience in general accounting practices and billing processes and practices

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!

Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute.

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