Coordinator, DTC Content Ops, EMEA

Disneyland Hong Kong; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Disneyland Hong Kong is seeking a Coordinator for DTC Content Ops in London. This role involves managing the delivery of high-quality content for Disney+, requiring strong project management and communication skills. The ideal candidate will have experience in digital media operations and a collaborative mindset.

Qualifications

• 在电视/非线性分发、后期制作或数字媒体运营方面有经验。
• 了解UHD和数字文件技术。
• 具备强大的项目管理经验，能够处理多个任务和优先事项。

Responsibilities

• 负责管理高质量电视和影视材料的交付，确保创意一致性和成本控制。
• 与内部同事协调，确保本地化资产生产时间表符合交付时间。
• 跟踪和管理内容交付，确保符合技术规格。

Skills

项目管理

沟通能力

团队合作

多任务处理

Tools

Microsoft Excel

Google Docs

Slack

Smartsheet

Airtable

SAP

Job description

Coordinator, DTC Content Ops, EMEA

申請 稍後繼續申請 Job ID 10120305 職位地點 倫敦, 英国 有意工作的公司 Disney Entertainment 張貼日期2025/05/15

工作概要:

About the Role and Team

Reporting to the Manager – DTC Content Ops, this role is responsible for managing the delivery of high-quality, value-for-money TV and feature materials to Disney’s Direct-to-Consumer platforms, primarily Disney+. You will work across D+ EMEA Originals, EMEA Acquisitions, and Disney-branded content.

Relevant experience in content production, localisation, mastering, and digital distribution within the supply chain pipeline is essential. The role requires the ability to multi-task, manage a high volume of work, and remain calm under pressure. Strong customer focus and communication skills are critical. Project management skills, attention to detail, and organisational ability are highly valued. The role involves collaboration, participation in team and stakeholder meetings, and cross-functional work across studio operations.

What You Will Do

Key Responsibilities

• Raise accurate and timely orders for the creation and delivery of audio, video, artwork, and metadata for specific titles in multiple languages, ensuring creative consistency and cost control.
• Coordinate with internal teams to meet localised asset production schedules and delivery timelines.
• Manage content delivery with third-party vendors and licensors, ensuring technical specifications are met.
• Maintain records of material delivery status and flag potential issues.
• Track project progress using internal systems and reporting tools.
• Identify available elements within Disney systems and request asset movements as needed.
• Handle purchase/work orders, vendor invoice queries, and support cost management.
• Address QC failures, rejections, recall notifications, and arrange for updated or replacement materials.
• Manage workflow and tasks within SLA timelines.
• Provide production schedules to vendors and participate in calls and onboarding.
• Suggest improvements to workflows and systems.
• Participate in projects to enhance efficiency and service delivery.

Other General Activities

• Attend and contribute to team, vendor, and stakeholder meetings.
• Collaborate with Studio Operations and global Disney stakeholders.
• Support vendor billing resolution with TWDC Accounts Payable.
• Stay informed on digital media technology trends and studio tools.
• Participate in system testing and provide feedback.
• Deliver training and cover colleagues during absences.
• Maintain relationships and adhere to Disney’s core values and processes.
• Develop knowledge of product slate, media formats, territories, and market dynamics.

Required Qualifications & Skills

• Experience in TV/Non-Linear Distribution, Postproduction, or Digital Media Operations.
• Understanding of UHD and digital file technologies.
• Experience with QC analysis and corrective actions is a plus.
• Strong project management skills, capable of multitasking.
• Proficiency in Excel, Google Docs, Slack, Smartsheet, Airtable.
• Knowledge of SAP is advantageous.
• Excellent communication and interpersonal skills.
• Ability to prioritize, work under pressure, and adapt.

Competencies Required

• Stay updated on industry and technology trends.
• Work effectively with diverse teams.
• Communicate clearly and timely.
• Leverage technology to improve results.
• Build trust and keep commitments.
• Maintain productivity and flexibility.
• Contribute positively to team culture.
• Show respect, integrity, and reliability.

Additional Information

This is an office-based role, requiring 4 days in the office and 1 remote day (Monday or Friday).

The Walt Disney Company is an Equal Opportunity Employer. We value diversity and inclusion, fostering a respectful environment for all voices, backgrounds, and perspectives.

關於 Disney Entertainment:

在 The Walt Disney Company (Corporate)，你會看到公司強大品牌背後各業務如何融會交流，建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子，你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜，同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney Company Limited , 其所屬的業務部門是 Disney Entertainment 。

The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時，將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化，所有人的想法和決策都有助我們發展、創新、創造最好的故事，並與瞬息萬變的世界息息相關。