Coordinator, DTC Content Ops, EMEA

The Walt Disney Company; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading global entertainment company seeks a Coordinator for DTC Content Ops. This role involves managing content delivery for Disney+, collaborating with teams, and ensuring high-quality standards. Ideal candidates will have strong project management skills and experience in digital media operations.

Qualifications

• Experience in TV/Non-Linear Distribution, Postproduction, or Digital Media Operations.
• Understanding of UHD and digital file technologies.
• Strong project management skills.

Responsibilities

• Manage orders for content creation and delivery.
• Coordinate with internal teams to meet delivery schedules.
• Track project progress using internal systems.

Skills

Project Management

Communication

Collaboration

Attention to Detail

Organizational Skills

Adaptability

Tools

Excel

Google Docs

Slack

Smartsheet

Airtable

SAP

Job description

Coordinator, DTC Content Ops, EMEA

Job ID: 10120305

Location: London, United Kingdom

Business: Disney Entertainment

Date posted: May 15, 2025

Job Summary:

About the Role and Team

Reporting to the Manager – DTC Content Ops, this role manages the delivery of high-quality TV and feature content for Disney’s Direct-to-Consumer platforms, mainly Disney+. You will work with D+ EMEA Originals, EMEA Acquisitions, and Disney-branded content.

The ideal candidate has experience in content production, localisation, mastering, and digital distribution. Strong project management, attention to detail, organizational skills, and the ability to multitask are essential. You will collaborate with teams, participate in meetings, and work cross-functionally across studio operations.

What You Will Do

1. Manage orders for content creation and delivery, ensuring consistency and cost control.
2. Coordinate with internal teams to meet delivery schedules.
3. Work with vendors and licensors to ensure content meets technical standards.
4. Maintain records of delivery status and resolve issues.
5. Track project progress using internal systems.
6. Identify available assets and request movements as needed.
7. Handle purchase orders, vendor invoices, and cost management.
8. Address QC failures and arrange replacements.
9. Manage workflows within SLAs.
10. Provide schedules and participate in vendor onboarding.
11. Suggest improvements for systems and processes.
12. Participate in projects to improve efficiency.

Other Activities

1. Attend meetings and collaborate across teams.
2. Support vendor billing and stay updated on industry trends.
3. Participate in system testing and training.
4. Maintain relationships and adhere to Disney values.
5. Develop knowledge of media formats, markets, and the product slate.

Required Qualifications & Skills

1. Experience in TV/Non-Linear Distribution, Postproduction, or Digital Media Operations.
2. Understanding of UHD and digital file technologies.
3. Experience with mastering QC and corrective actions is a plus.
4. Strong project management skills.
5. Proficiency in Excel, Google Docs, Slack, Smartsheet, Airtable; SAP knowledge is a plus.
6. Excellent communication and collaboration skills.
7. Ability to prioritize and adapt under pressure.

Competencies

1. Stay informed on industry trends.
2. Work effectively with diverse teams.
3. Communicate clearly and timely.
4. Use technology to improve results.
5. Build trust and maintain commitments.
6. Remain productive and flexible in dynamic environments.
7. Contribute positively to team culture.
8. Demonstrate respect, integrity, and reliability.

Additional Information

This is an office-based role, requiring 4 days in the office and 1 remote day (Monday or Friday).

The Walt Disney Company is an Equal Opportunity Employer, committed to diversity and inclusion.

About Disney Entertainment:

Join Disney Corporate to see how our brands create innovative entertainment. Work with world-class leaders and contribute to storytelling that reaches millions globally.

About The Walt Disney Company:

Disney is a leading global entertainment and media enterprise with segments including Disney Entertainment, ESPN, and Disney Experiences. We create stories and experiences enjoyed worldwide. Our employees and cast members in over 40 countries collaborate to deliver cherished entertainment.

This position is with The Walt Disney Company Limited, part of Disney Entertainment.

We are an equal opportunity employer, fostering a culture where all voices are valued.

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