COO, Luxury Country House Hotels — Growth & Guest Excellence

COREcruitment Ltd; Aston End; On-site; GBP 150,000 - 210,000; Full time

Job summary

COREcruitment Ltd. is seeking a Chief Operating Officer for a Luxury Country House Hotel Group based in Hertfordshire, England.

The COO will lead operations across the portfolio, partnering with owners and the leadership team to deliver exceptional guest experiences while driving strong commercial and financial performance. The role requires a hands-on yet strategic leader who can align General Managers and functional leaders, establish standards, and push for sustainable revenue growth across

Qualifications

• Experience leading hotel operations across multiple properties.
• Strong background in luxury country house hotels or high-end hospitality.
• Proven ability to drive profitability and operational performance.

Responsibilities

• Providing overall leadership and direction across the group's hotel operations.
• Working closely with owners and senior leadership to develop and deliver strategic objectives.
• Driving operational performance, profitability and sustainable revenue growth across the portfolio.
• Leading and developing General Managers and senior operational leaders.
• Establishing clear operational standards, KPIs and accountability across the business.
• Ensuring consistently high guest experience, service and product delivery.
• Working with commercial and revenue teams to maximise occupancy and profitability.
• Overseeing budgets, forecasting and capital expenditure.

Skills

Hotel operations leadership

Multi-property management

Luxury hospitality

Commercial & financial acumen

Stakeholder management

Job description

COREcruitment Ltd. is seeking a Chief Operating Officer for a Luxury Country House Hotel Group based in Hertfordshire, England.

The COO will lead operations across the portfolio, partnering with owners and the leadership team to deliver exceptional guest experiences while driving strong commercial and financial performance. The role requires a hands-on yet strategic leader who can align General Managers and functional leaders, establish standards, and push for sustainable revenue growth across