Conveyancing Operations Manager/Solicitor

JR United Kingdom; Bradford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading conveyancer in the UK is seeking a Conveyancing Operations Manager for their Bradford location. This pivotal role involves managing the residential conveyancing department, enhancing client service delivery, and driving operational improvements while leading a dedicated team. The position offers hybrid working opportunities and a focus on staff development.

Benefits

Training and support

Progression opportunities

Qualifications

• Experience managing a team at a Team Leader level or above.
• Technical expertise in residential conveyancing.
• Understanding of the UK conveyancing market.

Responsibilities

• Lead residential conveyancing services and ensure SLAs are met.
• Support and develop team members for high performance.
• Implement process improvements for efficiency.

Skills

Leadership

Communication

Client management

Operational process management

Interpersonal skills

Job description

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Conveyancing Operations Manager/Solicitor, Bradford

Location: Bradford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

We are seeking an experienced Conveyancing Operations Manager to lead a high-performing Residential Conveyancing department for a leading conveyancer in the UK. This role involves overseeing client service delivery, managing a team, and driving operational improvements.

Key Responsibilities

• Lead residential conveyancing services, ensuring SLAs are met and client expectations exceeded.
• Build and maintain client relationships through meetings and engagement activities.
• Implement process improvements to enhance satisfaction and efficiency.
• Manage change initiatives within the department.
• Support and develop team members to achieve high performance.
• Monitor team performance, focusing on exchange conversion rates and pipeline management.
• Enhance the client journey and overall customer experience.
• Handle complaints professionally and promptly.

Candidate Profile

• Leadership experience managing a team at a Team Leader level or above.
• Operational process management experience, preferably in Residential Conveyancing.
• Technical expertise in residential conveyancing.
• Strong communication and influencing skills.
• Understanding of the UK conveyancing market.
• Excellent interpersonal and client management skills.
• Passion for delivering exceptional customer service.

Our client values staff retention, offering training, support, and progression opportunities. They are hiring for their Leeds-based team on a hybrid basis. If interested, apply directly or contact Rachael Atherton at G2 Legal Recruitment.