Conveyancing Legal Assistant

conveyancers; Penrith, Carlisle; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Conveyancing Legal Assistant to join their dynamic team. In this role, you will engage with clients, manage documentation, and ensure a seamless process for property transactions. With a commitment to excellence, the firm offers a supportive environment where you can grow your career through industry-leading training and development opportunities. You'll be part of a collaborative team that values integrity and client satisfaction, making a meaningful impact in the legal field. If you are enthusiastic about delivering exceptional service and are eager to learn, this is the perfect opportunity for you.

Benefits

Competitive Salary

Industry Leading Training

Pension Scheme

Annual Leave for Long Service

Refer a Friend Scheme

Employee Assistance Programme

Annual Summer and Christmas Parties

Award Events

Free Costco Card

Qualifications

• Minimum 1 year of experience in admin and client care roles.
• Exceptional customer service and attention to detail required.

Responsibilities

• Communicate with clients and manage case files effectively.
• Draft contracts and ensure compliance with policies.
• Perform general administration tasks and support the team.

Skills

Customer Service

Attention to Detail

Time Management

Communication Skills

Computer Literacy

Education

Experience in Admin Role

Experience in Residential Conveyancing

Experience in Client Care

Tools

Case Management System

Job description

Company: Butterworths Solicitors, forming part of the PM Law Group of Companies

Location: Penrith or Carlisle

Contact: [e-mail]

Description:

Are you looking for an employer that can offer you opportunities to train, develop and progress within the legal industry?

We’re the PM Law Group and we operate on a national basis offering an array of legal services. Our roots were established over 30 years ago, this means that we have decades of experience in our respective fields.

Join our prestigious law firm where excellence meets opportunity. At the PM Law Group, we pride ourselves on delivering unparalleled legal services with a focus on integrity, innovation, and client satisfaction. With a team of seasoned professionals and a commitment to fostering a supportive and inclusive workplace culture, we strive to empower our employees to reach their full potential.

We have a specialist and dedicated firm that forms part of the PM Law Group who specialise in Conveyancing, Wills, Trusts and Probate, General Civil Litigation and Personal Injury but have expanded to offer commercial services, family law, and motor finance claims.

Being at the forefront of cutting-edge technology, we are a modern business who can help individuals across England and Wales to move house. Our technological expertise means we can deal with clients locally or at a distance whilst still providing that ever-important human touch.

As our new Conveyancing Legal Assistant, you will report to our Conveyancing Manager on a day to day basis.

What will you be doing day to day?

• Communicating with clients over the telephone, by email and in face-to-face meetings and with other solicitors and professional organisations always providing the highest level of customer service to clients.
• Setting up client files within case management.
• Producing initial client documentation and checking such documents upon their return and requesting further documentation if required.
• Carrying out Solicitor and Client Due diligence.
• Requesting Documentation fundamental to the transaction.
• Ensuring documents are returned by client’s and work providers, chasing them if required and progressing Transactions.
• Logging correspondence to the correct files / matters.
• Entering data into the correct fields in the case management system from correspondence received.
• Logging and completing tasks on the case management system.
• Performing general administration tasks.
• To update all panel members / stakeholders within the business and within the referral businesses where applicable.
• Drafting sale contracts and re-mortgage documentation as required.
• Dealing with Lenders on both sale and purchase matters such as requesting redemption statements.
• Drafting completion statements.
• To meet all key SLAs and KPIs within the department/referrers’ requirements.
• To always ensure your individual compliance with all policies and procedures.
• To attend and contribute in team meetings.
• To report directly to the Conveyancing Team Manager on all above aspects.
• The role will be based in the Conveyancing Department, however, there may be a requirement to work in other areas of the business as the need arises.

What do we need from you?

• Minimum 1 years’ experience (but all levels considered including more senior) of working in an admin role.
• Minimum 1 years’ experience (but all levels considered including more senior) of working in a client care/customer service environment.
• Minimum 1 years’ experience (but all levels considered including more senior) of working in a Residential Conveyancing role.
• Able to always provide exceptional levels of customer service.
• Able to work to deadlines.
• Has an eye for detail.
• Computer Literate.
• Able to prioritise workloads.
• Willingness to adhere to and surpass administration targets.
• Able to work on own initiative and as part of a team.
• Polite and professional telephone manner.
• Enthusiastic with a real desire to want to learn and develop.

Our offices have been designed to be high quality and pleasant working environments. In addition to a competitive salary and benefits package we offer:

• Monday to Friday – Office Hours – 9.00am – 5.00pm with 1 hour’s lunch break.
• Industry leading training.
• Competitive starting salary DOE.
• Access to on demand CPD.
• Additional Annual Leave entitlement for long service.
• Opportunities for you to progress and develop further in line with our expansion strategy.
• Pension Scheme.
• Lucrative ‘Refer a friend scheme’.
• Free Costco Card.
• Employee Assistance Programme.
• Annual Summer and Christmas Parties.
• Award Events.

At the PM Law Group, we offer more than just a job - we offer a rewarding career where you can make a meaningful impact and grow both personally and professionally. As a member of our team, you will have the opportunity to work alongside talented professionals in a dynamic and collaborative environment. We believe in investing in our employees and supporting their career development through training, mentorship, and advancement opportunities. Join us and be part of a firm that values diversity, equality, and inclusion, and is committed to making a difference in the lives of our clients and our community.