Controls Testing Manager *6 month FTC*

Saga; Folkestone; Hybrid; GBP 55,000 - 63,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Option to purchase additional leave -

Pension scheme matched up to 10%

Bonus up to 5%

Colleague discounts on cruises,holid.,

Discounts from retailers, travel and娱乐

Enhanced maternity and paternity leave

Grandparents leave

Income protection

Saga Academy learning platform

Job summary

Saga is seeking a motivated Controls Testing Manager to join the Insurance Risk team on a six-month fixed-term contract. The role is a London/Folkestone hybrid with a salary between £55,000 and £63,000 per annum, reporting to the Head of Risk and engaging across SSL's control environment.

You will set up testing across financial, operational and compliance controls, collaborate with senior leaders, and drive improvements using data analytics and IT general controls and GRC approaches.

Qualifications

• Experience in Internal Controls, Risk Management, SOX, Operational Risk or Internal Audit.
• Insurance industry experience and regulatory knowledge preferred.
• Strong understanding of control design and operating effectiveness assessments.

Responsibilities

• Set up and implement the control framework with control owners and senior leadership.
• Train first line risk and control owners on accountability and standards.
• Conduct design and operating effectiveness testing of controls and monitor remediation.
• Develop control indicators and measures to assess control effectiveness.
• Lead reporting of control assessment findings to Executives and Board Committees.

Skills

Internal Controls

Risk Management

SOX Compliance

Operational Risk

Internal Audit

Data Analytics

GRC Systems

IT General Controls (ITGCs)

COSO

Control Testing

Tools

GRC software

Spreadsheets

Job description

The following content displays a map of the jobs location - Folkestone Hybrid

Working Hours:

35

Location:

Folkestone Hybrid| London Hybrid

Closing Date:

31/08/2026

Job Category:

Insurance Risk

Community:

Business Unit:

Package Description

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE FOR THIS ROLE:

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

Job Introduction

Controls Testing Manager

6 Month FTC

£55 - 63,000 per annum

London/Folkestone Hybrid

We are seeking a motivated and technically strong Internal Controls manager, with experience in controls testing and supporting Risk and Control Self-Assessment (RCSA), to join our growing FTSE 250 business for a six‑month fixed term contract.

This is a fantastic opportunity for someone who enjoys working in a dynamic environment to set up and contribute to a project that is focused on the enhancement of the operation of the internal control framework across Saga Services Limited (SSL)

Reporting to the Head of Risk, you will work closely with the Insurance CFO and operating within the first line of defence. You will set up and run a project that will enhance the internal controls across SSL financial, operational, and compliance control environment.

You will assist with the implementation and ongoing monitoring of SSL internal control framework that is appropriate for the risk environment of the business. The primary focus will be on setting up and running a project to testing material and key controls, providing assurance over the design and operating effectiveness of those controls across key functions: Marketing, Product and Partnership, Operations, Finance, Technology, Change, Risk and Compliance.

This role will work alongside stakeholders in the business as well as engaging with senior leaders and Risk SMEs to implement and document the new controls standard.

You will support executive management by providing insight on the effectiveness of SSL control environment overall and by function ensuring alignment with external regulatory expectations and Saga Group governance standards. This will be achieved by working with the group risk function to ensure that SSL is aligned on the standards and level of documentation expected.

We work in a hybrid way at Saga, both at home and in the office. This role requires you to be working across our London and Folkestone office at least twice a week, allowing us to collaborate and share success as a business.

Main Responsibilities

As our Control Testing Manager you will be responsible for setting up and implementing the control framework approach by working with control owners and senior leadership across Saga’s Insurance business.

Other accountabilities will include:

• Training the first line risk and control owners on their accountabilities and standards expected
• Working with all functions control owners and control managers to:
• Conduct design effectiveness reviews of controls in line with control objective, create/review process maps, and work with the business and SMEs to complete design testing, document test result to resolve control design failures and monitor remediation plans.
• Perform operating effectiveness testing of controls, provide outcomes and recommendations, and work with the business to address root causes of control deficiencies and track remediation plans.
• Provide guidance and best practice advice to control owners on remediation activities and internal control improvements.
• Supporting the business with their Risk and Control Self Assessments and help support maturity and improvement of the process application.
• Leading in the development of control indicators and measures to assess control effectiveness.
• Working with the business to develop continuous monitoring practices and using data analytics to assess control effectiveness.
• Helping the business in understanding and applying how the new UK Corporate Governance Code requirements affect processes and controls.
• Leading the preparation of management information and compiling control assessment findings and recommendations for reporting to Executive and Board Committees with the Head of Risk and CFO.

The Ideal Candidate

It is essential that you have strong experience in Internal Controls, Risk Management, SOX, Operational Risk or Internal Audit.

Ideally you will come with experience from within the Insurance industry, and the regulatory environment knowledge.

Other skills and experience include:

• Strong understanding of control design and operating effectiveness assessments
• Experience developing testing methodologies and quality assurance processes
• Experience presenting to senior leadership and governance committees
• Experience of working with implementing GRC systems
• Experience using data analytics for control testing
• Knowledge of automated controls and IT General Controls (ITGCs)Internal Control approaches such as COSO
• Operating Effectiveness Testing
• Working with a control tool / spreadsheets for recording
• Experience using data analytics for control testing
• Knowledge of automated controls and IT General Controls (ITGCs)

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special

About The Company

Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products andour Saga Magazine.

Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose.

We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignityand respect in an environment that is free from discrimination and harassment.

Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.

We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.