Controls Service Engineer

JR United Kingdom; Stoke-on-Trent; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Join a leading robotics company as a Controls Service Engineer, where you'll support automated systems and engage in innovative projects. With responsibilities like troubleshooting and project management, you'll be a key part of a global team based in the Midlands, with opportunities for travel and professional growth.

Benefits

Positive working environment

Competitive salary and benefits

Work with advanced technologies

Engagement in future-oriented projects

Qualifications

• Solid experience in PLC programming, particularly TIA, S7, or Beckhoff.
• Comprehensive knowledge of fieldbus systems and HMI systems.
• Experience with industrial warehouse systems is a plus.

Responsibilities

• Provide on-call services for system malfunctions quickly and efficiently.
• Manage smaller projects using technical expertise.
• Create detailed documentation and share knowledge with colleagues.

Skills

PLC programming

Electrical schematics

Customer relationship management

Education

Degree in electrical engineering

HND/HNC in Electrical/Electronic Engineering

Job description

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Controls Service Engineer, Stoke-on-Trent

Client: Swisslog

Location: Stoke-on-Trent, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

Where do people love what they do and excel at it?

At Swisslog, that’s where! Our teams are the heart of a world-leading robotics company harnessing technology to shape the future of intralogistics. We are transforming performance and efficiency for customers worldwide, giving them a vital market edge.

As part of the KUKA Group, we lead in logistics automation technology. Serving major global brands, we are a team of 14,000 professionals from 50 nationalities.

Swisslog is seeking a Controls Service Engineer based in the Midlands. The role can be home-based with travel to customer sites as needed. Our UK head office is in Redditch.

Make an impact

As a Controls Service Engineer for automated intralogistics systems, you will play a key operational role. Your main responsibilities include:

• Providing on-call services to address system malfunctions promptly and efficiently.
• Offering remote 2nd- and 3rd-level support to ensure smooth system operation.
• Managing smaller projects independently, utilizing your technical expertise.
• Retrofitting and modernizing existing systems to keep technologies current.
• Creating detailed documentation and sharing knowledge with colleagues.
• Traveling up to 20% to assist on-site with customer issues or project support.
• Building and maintaining good relationships with internal and external customers.
• Representing the company at meetings.

What you need to succeed

• A degree in electrical engineering, automation technology, mechatronics, or a comparable qualification such as HND/HNC in Electrical/Electronic Engineering.
• Solid experience in PLC programming, especially with TIA, S7, or Beckhoff TwinCat2/3.
• Comprehensive knowledge of fieldbus systems, HMI systems, and frequency converters.
• Ability to read electrical schematics and troubleshoot electrical and control technologies.
• Experience with industrial warehouse systems is a plus.
• Willingness and ability to travel to customer sites.

We offer

Swisslog is part of a global organization committed to providing opportunities, work-life balance, and social activities. Our benefits include:

• A positive working environment
• Competitive salary and benefits
• Work with advanced technologies
• Engagement in future-oriented projects with leading brands