Controls Service Engineer

ATA Recruitment; Londonthorpe; Hybrid; GBP 59,000 - 62,000; Full time

Benefits offered by this job

Company Pension

Time off in lieu

25 Days holiday

Job summary

ATA Recruitment is seeking a Controls Service Engineer to join a leading automation specialist. The role is home-based with commutable Nottingham site and UK wide travel for call-outs, 8am–5pm when not on call.

You will diagnose PLC faults remotely, access Siemens TIAPortal, support clients, and attend handover meetings with Project Managers as required.

Qualifications

• Electrical/Controls qualification required.
• Experience with PLC fault finding and interrogation.
• Siemens TIAPortal experience essential.
• Ability to log in remotely via VPN and navigate diagnostic pages.
• Strong client communication and ability to procure information for diagnostics.
• Solid client-facing/communication skills.
• Self-reliant and able to work under pressure.

Responsibilities

• Respond to logged tickets for minor faults.
• Remotely fault-find/troubleshoot PLCs and modify code.
• Book faults for visits later in the week.
• Attend handover meetings with Project Managers.
• Be available for client calls/emails during on-call rota.

Skills

PLC fault finding

Siemens TIAPortal

Remote VPN access

Client communication

Self-motivated

Education

Electrical/Controls Apprenticeship/HNC or Degree

Tools

VPN software

Remote diagnostics

Job description

Controls Service Engineer

Salary: £55,000 + £4,800 Car Allowance
Location: Home based Must be commutable to Nottingham site
Hours: 8am 5pm when not on call (work from home and across UK primarily Midlands & London for call-outs)
Benefits: Company Pension, Time off in lieu, 25 Days holiday

About the Role

Our client is a leading automation specialist providing technical solutions to businesses across the globe with an extensive client portfolio across leading engineering and manufacturing companies. They are passionate about developing technologically advanced solutions to help improve and advance manufacturing capabilities.

Due to expansion and the needs of their ever-increasing client base, they require 3 Controls Service Engineers to join their skilled and enthusiastic team. The successful Controls Service Engineers will provide technical support both online and face to face with customer satisfaction at the forefront of their mind.

Key Responsibilities

The role of Controls Service Engineer will be split across the month between from home and on-call/from home alternating weekly.

Responsibilities in-office/from home will include;

• Responding to logged tickets for minor faults
• Logging onto customer PLC s remotely fault finding/troubleshooting and making modifications to code
• Booking in faults for visits later in the week
• Attending handover meetings with Project Managers

Responsibilities on-call/from home will include;

• Be available for client calls/emails due to PLC related faults
• Providing support remotely/onsite/via email/via phone call to resolve issue

This role is on-call 12/7 6am 6pm/6pm 6am 2 weeks a month you must be prepared to work on an on-call rota at potentially short notice and during unsociable hours

Preferred skills & experience

To be successful in your application for this Controls Service Engineer role you will need:

• A relevant qualification i.e. Electrical/Controls Apprenticeship/HNC or Degree
• Significant experience working with PLC s fault finding and interrogation
• Must have Siemens TIAPortal experience
• Be able to log in remotely via VPN and direct yourself through diagnostic pages
• Can communicate well with clients to procure required information for diagnostics
• Solid client facing/communication skills
• Self-reliant, self-motivated and able to work under pressure

Why Join Us?

This is a fantastic opportunity for a Controls Service Engineer looking to work on exciting automation projects, providing top of the line support for some of the UK s biggest manufacturing/engineering companies

In return, our client is offering a package of;

Salary: £55,000 + £4,800 Car Allowance
Location: Home based with some office work on call throughout UK
Hours: 8am 5pm (work from home and across UK primarily North focussed)
Benefits: Company Pension, Time off in lieu, 25 Days holiday

ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation