Controls Service Engineer

ATA Recruitment; East Midlands; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Company Pension

Time off in lieu

25 Days holiday

Job summary

ATA Recruitment is seeking a Controls Service Engineer to join a leading automation specialist. The role is home-based with commutable Nottingham site and involves remote diagnostics and on-site call-outs.

You will work on PLC fault finding, remote access via VPN, Siemens TIAPortal, and face-to-face client support with on-call rota 12/7.

Qualifications

• Relevant qualification in Electrical/Controls (Apprenticeship/HNC or Degree).
• Significant experience with PLC fault finding and interrogation.
• Must have Siemens TIAPortal experience and ability to log in remotely via VPN.

Responsibilities

• Respond to logged tickets for minor faults.
• Log into customer PLCs remotely for fault finding and code modifications.
• Schedule faults for site visits and attend handovers with Project Managers.
• Be available for client calls/emails due to PLC faults and provide remote/on-site support.

Skills

PLC fault finding

Siemens TIAPortal

Remote VPN access

Client communication

Self-motivation

Education

Electrical/Controls Apprenticeship/HNC or Degree

Tools

Siemens TIAPortal

Job description

Controls Service Engineer

Salary: £55,000 + £4,800 Car Allowance
Location: Home based – Must be commutable to Nottingham site
Hours: 8am – 5pm when not on call (work from home and across UK – primarily Midlands & London for call-outs)
Benefits: Company Pension, Time off in lieu, 25 Days holiday

About the Role

Our client is a leading automation specialist providing technical solutions to businesses across the globe with an extensive client portfolio across leading engineering and manufacturing companies. They are passionate about developing technologically advanced solutions to help improve and advance manufacturing capabilities.

Due to expansion and the needs of their ever-increasing client base, they require 3 Controls Service Engineers to join their skilled and enthusiastic team. The successful Controls Service Engineers will provide technical support both online and face to face with customer satisfaction at the forefront of their mind.

Key Responsibilities

The role of Controls Service Engineer will be split across the month between from home and on-call/from home alternating weekly.

Responsibilities in-office/from home will include;

• Responding to logged tickets for minor faults
• Logging onto customer PLC’s remotely – fault finding/troubleshooting and making modifications to code
• Booking in faults for visits later in the week
• Attending handover meetings with Project Managers

Responsibilities on-call/from home will include;

• Be available for client calls/emails due to PLC related faults
• Providing support – remotely/onsite/via email/via phone call to resolve issue

This role is on-call 12/7 6am – 6pm/6pm – 6am 2 weeks a month – you must be prepared to work on an on-call rota at potentially short notice and during unsociable hours

Preferred skills & experience

To be successful in your application for this Controls Service Engineer role you will need:

• A relevant qualification i.e. Electrical/Controls Apprenticeship/HNC or Degree
• Significant experience working with PLC’s – fault finding and interrogation
• Must have Siemens TIAPortal experience
• Be able to log in remotely via VPN and direct yourself through diagnostic pages
• Can communicate well with clients to procure required information for diagnostics
• Solid client facing/communication skills
• Self-reliant, self-motivated and able to work under pressure

Why Join Us?

This is a fantastic opportunity for a Controls Service Engineer looking to work on exciting automation projects, providing top of the line support for some of the UK’s biggest manufacturing/engineering companies

In return, our client is offering a package of;

Salary: £55,000 + £4,800 Car Allowance
Location: Home based – with some office work – on call throughout UK
Hours: 8am – 5pm (work from home and across UK – primarily North focussed)
Benefits: Company Pension, Time off in lieu, 25 Days holiday

ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation