Control Tower Lead: Transport Planning

Atc-Computer-Transport-; Slough; Hybrid; GBP 42,000 - 63,000; Full time

Benefits offered by this job

Performance-based bonus

Hybrid working environment

AIG Virtual Care Programme

Employee assistance programme

Company pension plan

Continuing professional development

Job summary

ATC is seeking a proactive Team Lead to support the daily leadership of the Control Tower Planning Team, managing transport planning for data centre clients across Europe, the UK and Ireland.

Reporting to the Planning Manager, you will provide daily leadership, act as a key contact for designated accounts, and drive improvements in planning processes, service delivery and KPIs in a fast-paced environment.

Qualifications

• Substantial experience in transport planning, ideally with at least three years’ experience.
• Experience in logistics with high-service or white glove operations is beneficial.
• Strong leadership, communication and interpersonal skills.
• Excellent written and verbal communication, professional interaction with customers and partners.
• Strong organisational skills and ability to manage multiple priorities in a fast-paced environment.
• Proactive problem solving, process improvement and service delivery focus.

Responsibilities

• Lead day-to-day activities of the Planning Team to meet service and performance targets.
• Oversee internal truck fleet planning and utilization.
• Provide regular updates on performance, activity, risks and KPIs.
• Manage customer communications, updates, changes and escalations.
• Lead daily operational calls and coordinate priorities and actions.
• Support resource planning, rostering and workload allocation.
• Liaise with subcontractors, overseas offices and supply chain teams to meet requirements.
• Coach and develop team members through performance reviews and training.
• Support audits, SOP reviews and process improvements.
• Liaise with Finance for billing and financial administration.
• Complete payroll reporting and other admin tasks.

Skills

Leadership

Transport planning

Team management

Customer service

Communication

Organisation

IT skills

Education

Three years’ experience in logistics/planning environment

Tools

Microsoft Office

Microsoft 365

SharePoint

Job description

ATC is seeking a proactive Team Lead to support the daily leadership of the Control Tower Planning Team, managing transport planning for data centre clients across Europe, the UK and Ireland.

Reporting to the Planning Manager, you will provide daily leadership, act as a key contact for designated accounts, and drive improvements in planning processes, service delivery and KPIs in a fast-paced environment.