Control Room Supervisor

ZipRecruiter; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity as a Control Room Supervisor has arisen with a renowned client in the event management sector. This role involves ensuring safety and security across the waterfront event campus in Liverpool. You'll lead the Security Control Room team, manage daily operations, and coordinate incident management during events. The ideal candidate will possess a valid SIA CCTV License and demonstrate enthusiasm and motivation to contribute to the success of a world-class venue.

Benefits

Enhanced holiday scheme

Excellent pension scheme

Access to a premium healthcare policy

Free onsite parking

Flexible working and flexi-time policies

Dedicated wellbeing strategy

Qualifications

• A valid SIA CCTV License is essential.
• Enthusiastic, motivated, and a good fit for the team.

Responsibilities

• Overseeing daily operations of the Security Control Room.
• Managing Control Room Operatives and Security Officers.
• Leading initial responses to security, first aid, or emergency incidents.

Job description

Job Description

Our client operates the city's waterfront event campus – the interconnected M&S Bank Arena and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. They have successfully staged a wide array of international events, from shows and conventions to business gatherings and exhibitions, establishing themselves as a world-class provider of venue and event services.

They are an award-winning, world-class venue with a people-centric approach. Recognition and reward are important, and staff benefits include:

• An enhanced holiday scheme increasing with service length.
• An excellent pension scheme.
• Access to a premium healthcare policy, including employee assistance, dental, optical, and staff discounts.
• Enhanced maternity, paternity, and adoption leave schemes.
• An occupational sick pay scheme.
• Free onsite parking in the city centre.
• Employee Reward Platform.
• Flexible working and flexi-time policies where appropriate.
• A dedicated wellbeing strategy and 25 Mental Health First Aiders on site.

An exciting opportunity has arisen for a Control Room Supervisor to join the Security Services Team. The role involves flexible shifts on a 4-on 4-off basis, including day and night shifts, with 75% night shifts and 25% day shifts.

The main purpose is to ensure safety and security for premises, staff, guests, and visitors. The role includes leading the Security Control Room team, managing daily procedures, acting as Incident Manager during events, and coordinating incident management across the campus.

Main duties include:

• Overseeing daily operations of the Security Control Room and managing Control Room Operatives and Security Officers.
• Leading initial responses to security, first aid, or emergency incidents, escalating as necessary.
• This role offers a fast-paced, dynamic environment with involvement in world-class events. A valid SIA CCTV License is essential.

Our client is committed to making a difference. Achievements and initiatives include:

• Confident Employer
• Member of the Fair Employment Charter
• Real Living Wage employer
• Social value impact, contributing over £6.4m last year
• Green Meeting’s Gold Standard
• Sustainability Strategy
• Biodiversity initiatives, including beehives on campus
• Carbon Neutral Campus
• Accessibility Strategy and AccessAble Guide

The successful candidate will be enthusiastic, motivated, and a good fit for the team. If you have drive, passion, and ambition to contribute to their ongoing success, this could be the right opportunity for you.

Closing Date: 15th August

Interview Date: Week commencing 18th August

Applications may close early if the position is filled. Submit your application promptly.

Equality and Diversity

Our client values diversity and promotes equal opportunities. They are committed to an inclusive workforce where everyone is respected and treated fairly. Applications from all qualified candidates are encouraged regardless of background, gender, age, ethnicity, disability, sexual orientation, religion, or belief.