Control Room Operator – Water Utilities (SCADA & Incidents)

SES Water Limited; Redhill; Sur place; GBP 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

25 days annual leave (plus bank hols)

Company Bonus Scheme

Competitive Pension Scheme

Life Assurance

Free On-Site Parking

Résumé du poste

SES Water Limited in the South East of England is seeking a calm, organised Control Room Operator to join the Network Operations team. You will monitor alarms, coordinate information across the business, support field teams and ensure timely handling of customer and operational issues.

This fast-paced role requires strong IT skills, experience in a control room or operations centre, and the ability to stay calm under pressure while managing multiple priorities.

Qualifications

• Experience in a control room, operations centre, customer service environment, or similar fast-paced operational setting.
• Strong IT skills with Microsoft Office 365 and other computer-based systems.
• Excellent communication skills and the ability to liaise effectively with multiple stakeholders.
• Ability to remain calm under pressure and make informed decisions.
• Strong attention to detail and accuracy when recording information.
• Ability to manage several priorities simultaneously.

Responsabilités

• Monitoring treatment works and network alarms through SCADA and associated systems.
• Responding appropriately to operational incidents and escalating where necessary.
• Liaising with operational teams and field staff to coordinate activities and share critical information.
• Handling incoming requests from both internal and external customers.
• Supporting event and incident management activities.
• Maintaining accurate records and operational logs.
• Working collaboratively across the business to ensure efficient service delivery.

Connaissances

Control room experience

Strong IT skills

Microsoft Office 365

Excellent communication

Calm under pressure

Attention to detail

Multi-priority management

Outils

SCADA systems

Description du poste

SES Water Limited in the South East of England is seeking a calm, organised Control Room Operator to join the Network Operations team. You will monitor alarms, coordinate information across the business, support field teams and ensure timely handling of customer and operational issues.

This fast-paced role requires strong IT skills, experience in a control room or operations centre, and the ability to stay calm under pressure while managing multiple priorities.