Control Room Operator

TN United Kingdom; Bradford; On-site; Full time

Job summary

A leading company in Bradford is seeking a CCTV Operator for the night shift. The role involves coordinating security responses, monitoring access, and ensuring compliance with safety policies. Ideal candidates will possess excellent communication skills, a proactive approach, and a CCTV SIA Licence. Join a diverse team that values inclusion and offers flexible benefits tailored to your lifestyle.

Benefits

Virtual GP services

Financial wellbeing assistance

High street discounts via MiDeals

Cycle-to-work scheme

Life cover

Save-as-you-earn scheme

Mitie Matching Share Plan

Mitie Stars cash prizes

Qualifications

• Experience in a similar role is essential.
• Knowledge of health and safety legislation and policy.

Responsibilities

• Coordinate team responses to incidents reported to the control room.
• Monitor personnel access and egress, respond to breaches.
• Conduct internal patrols using CCTV.

Skills

Communication

Customer Service

Time Management

Attention to Detail

Proactive Approach

Education

CCTV SIA Licence

Job description

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Job Title: CCTV Operator – Night Shift

Location: The Broadway, Bradford

Hours: 42 Hrs per week. 4 on 4 off.

Salary: £13.60 / Per Hour

Main Duties:

• Coordinate team responses to incidents reported to the control room.
• Ensure timely action on all critical alarms.
• Utilize available technology to maintain building security and communicate any suspicious activity per standard operating procedures.
• Promptly report and record all incidents during your duties, ensuring efficient resolution.
• Escalate incidents to Emergency Services as needed and record all incidents on site DOB.
• Prevent unauthorized access/egress through Service Yards.
• Maintain strict procedures for the removal of goods.
• Conduct internal patrols using CCTV.
• Ensure full compliance with site policies and procedures as per Assignment Instructions.
• Monitor personnel access and egress, respond to breaches, and manage all emergency systems and evacuations efficiently.
• Administer, issue, and return all keys, radio communication equipment, and BWC; assist in access card production.
• Gather and utilize intelligence from police teams and other sources, creating and maintaining updates for the security team.
• Maintain the integrity of security systems.
• Comply with data protection guidelines regarding the disclosure of personal and confidential information.
• Keep the work area clean and tidy at all times.
• Refer queries to the shift supervisor as needed.
• Secure all security access cards.

What we are looking for:

• Ability to operate in a pressurised environment.
• Excellent communication & customer service skills.
• Excellent time management.
• Attention to detail and proactive approach.
• Demonstrable proactive and professional approach to security.
• Ability to work under own initiative and also as a member of a team.
• Experience in working within a team as well as on your own – essential.
• Knowledge of health and safety legislation and policy.
• Retail experience preferred but not essential.
• Previous experience within a similar role.
• CCTV SIA Licence essential.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle, including virtual GP services, financial wellbeing assistance through Salary Finance, and a flexible benefits platform called Choices where you can customize your benefits.

Additional benefits include access to high street discounts via MiDeals, a cycle-to-work scheme, life cover, save-as-you-earn scheme, and a Mitie Matching Share Plan. We recognize our employees' hard work with Mitie Stars, offering cash prizes and a top prize of £10,000 at year-end.

We are committed to diversity and inclusion. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know by emailing us.