Control Room Manager

Tozer Group; Leeds; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Up to 20% annual bonus

Company pension

26 days holiday + 8 bank holidays

Permanent position

Ownership of control room function

Career development

Exposure to diverse energy portfolio

Job summary

Tozer Group, a rapidly growing renewable energy business, is seeking an experienced Control Room Manager to lead the 24/7 Wakefield/West Yorkshire control room responsible for monitoring asset performance, alarms, incidents, and reporting for clients across the UK.

You will own day-to-day operations, manage teams, improve alarm handling, triage, escalation and ensure timely closure of actions, with a focus on continuous improvement and integration of new sites.

Qualifications

• Experience leading a 24/7 control room, NOC or equivalent monitoring function.
• Strong people management, rotas, performance management and team development.
• Knowledge of GB electricity systems and energy assets.
• Hands-on experience with SCADA and remote monitoring systems, including alarm management.
• Analytical mindset with ability to validate performance data and present findings.
• Excellent verbal and written communication, including client reporting.

Responsibilities

• Take responsibility for the day-to-day operation of the Wakefield control room, including rotas, coverage, procedures and team competence.
• Lead and manage the Control Room Monitoring and Performance & Monitoring teams.
• Set and maintain high standards for alarm handling, triage, prioritisation and escalation.
• Ensure incidents and control room actions are appropriately escalated and closed within agreed timescales.
• Maintain high-quality shift handovers and operational processes.
• Oversee daily, weekly and monthly availability and performance reporting across sites and clients.
• Investigate availability losses and underperformance, working closely with engineering and field service teams.
• Monitor CCTV and security alarms, coordinating escalation to relevant authorities, on-call teams and clients where required.
• Provide control room input into health & safety, control of work and regulatory notifications.
• Present performance information and actions during client service review meetings.
• Identify opportunities to improve control room processes, automation, reporting and operational readiness.
• Support the integration of new sites and assets into the control room portfolio.

Skills

People management

SCADA

Data analysis

Alarm management

Communication

Driving licence

Tools

Power BI

Job description

Control Room Manager - BESS

Location: West Yorkshire

Contract: Permanent, Full Time

Hours: Monday-Friday, with management on-call rota

Driving Licence: Full UK licence required

The Opportunity

An exciting opportunity has arisen for an experienced Control Room Manager to join a rapidly growing renewable energy business operating a portfolio of large-scale energy infrastructure across the UK.

The business operates a 24/7 control room responsible for monitoring asset performance, managing alarms and incidents, and producing critical availability and performance reporting for clients.

This is a newly created position where you will take overall ownership of the control room function, including day-to-day operations, team leadership, alarm management, reporting, performance analysis and continuous improvement.

This is an excellent opportunity for someone with a background in control room management, network operations, energy operations or 24/7 monitoring who is looking to take ownership of a growing function within the renewable energy sector.

Key Responsibilities

• Take responsibility for the day-to-day operation of the Wakefield control room, including rotas, coverage, procedures and team competence.
• Lead and manage the Control Room Monitoring and Performance & Monitoring teams.
• Set and maintain high standards for alarm handling, triage, prioritisation and escalation.
• Ensure incidents and control room actions are appropriately escalated and closed within agreed timescales.
• Maintain high-quality shift handovers and operational processes.
• Oversee daily, weekly and monthly availability and performance reporting across sites and clients.
• Investigate availability losses and underperformance, working closely with engineering and field service teams.
• Monitor CCTV and security alarms, coordinating escalation to relevant authorities, on-call teams and clients where required.
• Provide control room input into health & safety, control of work and regulatory notifications.
• Present performance information and actions during client service review meetings.
• Identify opportunities to improve control room processes, automation, reporting and operational readiness.
• Support the integration of new sites and assets into the control room portfolio.

About You

• Previous experience managing a control room, Network Operations Centre (NOC) or equivalent 24/7 monitoring function.
• Strong people management experience, including rotas, performance management and team development.
• Working knowledge of the GB electricity system and generation, storage or other energy assets.
• Practical experience with SCADA and remote monitoring systems, including alarm management.
• Strong analytical and data-handling skills, with the ability to challenge and validate performance figures.
• Excellent written and verbal communication skills, including experience reporting to clients and senior management.
• A track record of improving processes, response times and operational standards.
• Full UK driving licence and the right to work in the UK.

Desirable Experience

• Battery Energy Storage Systems (BESS)
• Flexible generation or gas generation
• Renewable energy operations
• Optimisation and route-to-market platforms
• Balancing Mechanism and ancillary services
• NESO, DNO or supplier-facing reporting
• Availability and metering data
• HV/LV safety rules, permits to work and isolation procedures
• Power BI or automated/scripted reporting

The Person

• Takes ownership and sees things through to completion.
• Is highly accurate and understands the importance of reliable operational data.
• Remains calm under pressure and knows when to escape.
• Is a confident, fair and direct people manager.
• Can build strong relationships with field engineers, clients, commercial teams and senior management.
• Is passionate about improving processes and raising operational standards.

What's on Offer?

• Up to 20% annual bonus
• Company pension contribution
• 26 days holiday + 8 bank holidays
• Permanent position with long-term career development
• Opportunity to take ownership of a newly created control room function
• Work within a rapidly growing renewable energy business
• Exposure to a diverse portfolio of energy infrastructure

Location: West Yorkshire