Control Room CCTV Operator

Manchester Arndale; Ipswich; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading facilities management company is seeking a vigilant CCTV Operator to ensure safety across clients' premises. The role requires monitoring security systems, responding to incidents, and maintaining reports. Candidates need a valid SIA CCTV Licence and strong observational skills, and will enjoy opportunities for professional development in a diverse environment.

Qualifications

• Previous experience in CCTV or security monitoring preferred.
• Ability to multitask and remain calm under pressure.
• Flexibility to work 12-hour shifts.

Responsibilities

• Monitor CCTV systems to detect suspicious activities.
• Respond promptly to incidents and emergencies.
• Maintain accurate logs and reports of activities.

Skills

Attention to detail

Observational skills

Communication

Education

Valid SIA CCTV Licence

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

We are seeking a vigilant and detail-oriented CCTV Operator to join our team. In this role, you will be responsible for monitoring CCTV systems, identifying and responding to security incidents, and supporting the overall safety of our clients' premises.

Responsibilities:

• Monitor CCTV systems to detect suspicious activities and security breaches.
• Respond promptly to incidents, alarms, and emergencies as they arise.
• Maintain accurate logs and reports of activities, incidents, and shift updates.
• Communicate effectively with on-site security teams, mobile response officers, and clients.
• Ensure compliance with all CCTV and data protection regulations.
• Conduct regular system checks to ensure equipment is operational.

Requirements:

• A valid SIA CCTV Licence (Essential).
• Previous experience in a CCTV or security monitoring role (Preferred).
• Strong attention to detail and observational skills.
• Ability to multitask and remain calm under pressure.
• Excellent communication and report-writing skills.
• Flexibility to work 12-hour shifts, including days and nights.
• A good understanding of data protection and privacy laws.

Successful candidates will also be required to undergo screening and vetting (BS7858)

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.