Control Manager Vice President

Testing Site - JPMC; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

J.P. Morgan Personal Investing is seeking a Control Manager Vice President to lead the design and implementation of robust control frameworks ensuring regulatory compliance and operational excellence.

You will collaborate with diverse teams to mitigate risks, strengthen risk culture, and drive CORE program initiatives while supporting product development and governance in a dynamic environment.

Qualifications

• Strong experience in operational risk management within product management, controls, compliance, audit, or wealth management.
• Identify risks and develop effective control mechanisms for existing business and new product initiatives.
• Excellent written and verbal communication skills with the ability to influence stakeholders at all levels.
• Experience partnering with business and stakeholders to manage remediation of operational risk issues.
• Strong understanding of wealth management products, regulations, and associated risks.
• Familiarity with trade lifecycle processes and ability to articulate control requirements.
• Strong knowledge of FCA requirements and regulatory expectations, including Suitability & Appropriateness, CASS, and Consumer Duty.
• Ability to articulate key risks within business processes and translate these into risk/control heatmaps.
• Effective time management and prioritization skills.
• Detail-oriented with a high level of accuracy and integrity.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Responsibilities

• Lead the design and implementation of control frameworks to ensure regulatory compliance and internal policies.
• Collaborate with business stakeholders to identify and mitigate risks for new and existing products.
• Conduct comprehensive risk assessments for product development and change initiatives.
• Monitor and evaluate the effectiveness of existing controls and recommend improvements.
• Provide training and guidance on control processes and risk management practices.
• Contribute to the CORE program across key pillars.
• Partner with colleagues across business, operations, legal, compliance, risk, audit, and technology.
• Support operational risk practices and control programs including committee reporting.
• Review and analyze key metrics to inform on health of the risk and control environment.
• Contribute to cross-departmental initiatives such as awareness programs and trainings.

Skills

Operational risk management

Regulatory compliance

Stakeholder management

Communication skills

Product control

Wealth management

FCA knowledge

Trade lifecycle knowledge

Time management

Attention to detail

Microsoft Office

Education

Bachelor’s degree (preferred)

Tools

JIRA

Confluence

Alteryx

CORE

Job description

Are you ready to shape the future of personal investing? At J.P. Morgan Personal Investing, you’ll join a team that values innovation, collaboration, and your unique perspective. Here, you’ll have the opportunity to grow your career, develop your skills, and make a real impact for our clients and the wider community. We offer a supportive environment where your ideas are valued, and your contributions drive our success. Join us and be part of a team that’s redefining wealth management for the next generation.

As a Control Manager Vice President in Personal Investing, you will play a pivotal role within our Investment Product Control Management team. You will lead the design and implementation of robust control frameworks, ensuring operational excellence and regulatory compliance. You’ll work closely with diverse teams, fostering a proactive risk culture and supporting innovative product development. Your expertise will help us deliver trusted solutions to our clients while advancing your own career in a dynamic, inclusive environment.

Job responsibilities

• Lead the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies.


• Collaborate with business stakeholders to identify and mitigate risks associated with new and existing products.


• Conduct comprehensive risk assessments for product development and change initiatives.


• Monitor and evaluate the effectiveness of existing controls, recommending improvements as needed.


• Provide training and guidance on control processes and risk management practices.


• Contribute to the Compliance and Operational Risk Evaluation (CORE) program across key pillars.


• Partner with colleagues across business, operations, legal, compliance, risk, audit, and technology functions.


• Support operational risk practices and control programs, including committee reporting and risk mitigation.


• Review and analyze key metrics to inform on the health of the operational risk and control environment.


• Contribute to cross-departmental initiatives such as awareness programs and trainings.

Required qualifications, capabilities, and skills

• Strong experience in operational risk management within product management, controls, compliance, audit, or wealth management.


• Proven ability to identify risks and develop effective control mechanisms for both existing business and new product initiatives.


• Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels.


• Experience partnering with business and stakeholders to manage remediation of operational risk issues.


• Strong understanding of wealth management products, regulations, and associated risks.


• Familiarity with trade lifecycle processes and ability to articulate control requirements (e.g. trade execution, capture and settlement).


• Strong knowledge of FCA requirements and regulatory expectations, including Suitability & Appropriateness, CASS, and Consumer Duty.


• Ability to articulate key risks within business processes and translate these into risk and control heatmaps.


• Effective time management and prioritization skills.


• Detail-oriented with a high level of accuracy and integrity.


• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Preferred qualifications, capabilities, and skills

• Experience using JIRA, Confluence, Alteryx, or CORE.


• Fluency in another European language.


• Bachelor’s degree preferred.


• Experience leading small teams or coaching junior team members.

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