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- Support the delivery of the business vision, goals and strategy, with a particular focus on expanding our presence in the London region.
- Build strong, sustainable customer relationships and secure repeat business through performance and trust.
- Take overall responsibility for assigned contracts from estimating through to handover and final account.
- Drive the development of a motivated, engaged and high-performing team.
- Play an active role in identifying and developing new business opportunities, particularly in support of our strategic London growth targets.
The Role
Reports to: Operations Manager
Job Overview
- Support the delivery of the business vision, goals and strategy, with a particular focus on expanding our presence in the London region.
- Build strong, sustainable customer relationships and secure repeat business through performance and trust.
- Take overall responsibility for assigned contracts from estimating through to handover and final account.
- Drive the development of a motivated, engaged and high-performing team.
- Play an active role in identifying and developing new business opportunities, particularly in support of our strategic London growth targets.
Key Areas of Responsibility
- Customer Relationships & Business Development
- Build and develop meaningful relationships with existing and prospective clients.
- Be visible to the client’s project team, clearly articulating your role and maintaining consistent communication throughout the project lifecycle
- Lead project teams in promoting the right balance between protecting B&F’s interests and maintaining a collaborative, solution-focused approach with clients.
- Engage with clients and stakeholders to drive best practice, continuous improvement and performance benchmarking.
- Proactively pursue opportunities for new work with target customers, consultants and end-user clients.
- Support the Operations Manager and Pre-Construction team in identifying pipeline work, attending early engagement meetings and tracking regional leads.
- Develop and maintain a network of professional contacts within the London construction and property sectors to support B&F’s regional growth strategy.
- Represent B&F at local networking events and industry forums to promote our capabilities and strengthen market presence.
Managerial
- Take early ownership of newly awarded contracts, including input prior to PM appointment and handover from Estimating.
- Ensure Social Value commitments are understood and delivered across all projects, promoting community engagement, local employment, and environmental responsibility in line with client and company expectations.
- Champion B&F’s ‘Safety Strategy’ on all projects and actively promote a positive health, safety and environmental culture across sites and offices.
- Assemble and maintain an appropriate project team in conjunction with the Operations Manager, adjusting as required to meet project needs.
- Recruit, mentor and develop Project Managers, Supervisors, apprentices and other team members as needed.
- Ensure all team members understand and perform their roles in line with company standards and Integrated Management System (IMS) processes.
- Build open and trusted relationships with PMs to ensure accurate, timely reporting and shared accountability
- Provide coaching and support to PMs and Supervisors to develop skills and enhance delivery performance.
- Deliver monthly contract progress updates to the Operations Manager, highlighting risks, opportunities and key issues.
Financial
- Hold overall accountability for delivering projects on budget.
- Support PMs in early-stage financial assessments and the development of Profit Enhancement Plans.
- Ensure robust cost control is maintained throughout project delivery.
- Ensure procurement of subcontractor packages is competitive, compliant and appropriately risk-managed.
- Monitor progress and agreement of variations and ensure VO accounts are kept up to date.
- Support PMs in preparing for monthly Project Review Meetings and commercial reporting.
- Assist in preparation and settlement of Final Accounts in collaboration with PMs and QS.
Technical
- Ensure each project is resourced appropriately with technical expertise to deliver a quality installation.
- Oversee design team appointments and maintain rigour in design coordination and delivery.
- Monitor and manage design output to ensure timely and accurate release in line with programme.
Contractual
- Maintain an awareness of contract obligations and key terms for all assigned projects.
- Support PMs in complying with all necessary contractual requirements.
- Ensure B&F’s position is protected through timely issue of notices, correspondence and robust record-keeping.
- Provide guidance to PMs on the appropriate approach to challenging or disputed contract issues.
Programming & Planning
- Take overall responsibility for timely delivery of all projects.
- Support PMs in the development and agreement of design and contract programmes.
- Ensure programmes are regularly reviewed, updated and communicated to clients and delivery teams.
- Champion a programme-led mindset within the project team, using it as a key management tool to maintain project momentum and performance.
Requirements
- Minimum 5–7 years’ experience in a similar Contracts Manager or Project Manager role within the construction or M&E industry.
- Proven track record of managing multiple projects simultaneously from pre-construction through to completion and final account.
- Strong commercial awareness and experience managing budgets, subcontractors, and supply chains.
- Sound knowledge of JCT/NEC contracts and key contractual obligations.
Package
- Competitive salary
- Company car / car allowance / fuel card
- 25 days holiday (up to 30 days with service) plus bank holidays
- Private healthcare scheme and life insurance
- Pension scheme with 5.5% employer contribution
- Enhanced maternity and adoption policy – 13 weeks full pay followed by 26 weeks at SMP
- Enhanced paternity policy – 2 weeks full pay (available as consecutive weeks or flexible instalments)
- Employee owned business
- Flexible holiday scheme
- An excellent working environment, opportunities for career progression and further technical and personal development
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Management and ManufacturingIndustries
Construction
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