Contracts Manager

428 Salesforce UK Limited; Greater London; On-site; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

Salesforce is seeking a high-performing Contracts Manager to lead the end-to-end lifecycle of government contracts within the Public Sector Legal team, ensuring compliance with Procurement Act 2023 and related regulations across SaaS agreements.

The role partners with Legal, Deal Strategy and finance to advise internal leaders, manage contractual risk, negotiate modifications and SOWs, and drive scalable, compliant procurement practices for government customers.

Qualifications

• 7–10+ years of government contracts experience in public sector or tech/service industry.
• In-depth knowledge of Procurement Act 2023 and Procurement Regulations 2024.
• SaaS and professional services contracting expertise.
• Strong financial oversight in pricing, invoicing, and systems.

Responsibilities

• Contract Management & Execution: Lead end-to-end lifecycle of government contracts and ensure compliance with policies and regulations; coordinate invoicing and internal processes.
• Strategic Alignment & Cross-Functional Collaboration: Partner with Legal, Deal Strategy and government contract managers to identify risks and implement mitigation strategies.
• Enablement & Operational Excellence: Serve as SME for public sector procurement, deliver training to internal teams, and drive process improvements in workflows and governance.

Skills

Contracts management

Regulatory expertise

SaaS contracting

Financial oversight

GSC awareness

Risk assessment

Relationship management

Job description

Opportunity

Salesforce is seeking a high-performing, tech-savvy Contracts Manager to join our growing Public Sector Legal team. In this high-visibility role, you will lead the management of government contracts, including fulfillment of required reports and documents, coordinating compliance requirements and negotiating modifications, Statements of Work (SOWs), and other related agreements.

Serving as the primary liaison between Salesforce and Government Contract Managers, you will play a strategic role in advising internal business leaders, managing contractual risk, and scaling our public sector business—with a primary focus on driving direct government contract compliance.

What You'll Actually Be Doing

• Contract Management & Execution: Lead the end-to-end lifecycle of government contracts, ensuring strict compliance with Procurement Act 2023 and other applicable government specific regulations and policies, and internal corporate policies (e.g., revenue recognition, pricing rules, and approval matrixes). Manage contract execution and other contract management activities. Coordinate with other teams on activities related to order conversions, pricing verifications, Collaborate with Accounts Payable/Receivable regarding contract invoicing, payments, and administrative systems.
• Strategic Alignment & Cross-Functional Collaboration: Partner closely with Legal and Deal Strategy teams to maintain product/pricing catalogues and resolve contract performance issues with Ministry, Council, or Department contract managers. Guide internal stakeholders on public sector procurement, proactively identifying contractual, regulatory, compliance, and financial risks while implementing effective mitigation strategies. Evaluate existing corporate agreements to identify operational bottlenecks and propose scalable, strategic solutions.
• Enablement & Operational Excellence: Act as a Subject Matter Expert (SME), delivering high-value training to internal teams on public sector procurement processes and best practices. Drive continuous process improvements, optimising legal workflows, contracting tools, and governance strategies.

Qualifications

• Experience: 7-10+ years of combined experience managing government contracts within the public sector or a commercial tech/software entity.
• Regulatory Expertise: Operational knowledge of Procurement Act 2023 and Procurement Regulations 2024, including associated statutory guidance, procurement procedures and PPNs; Government Commercial Agency (GCA) agreements and frameworks, including G-Cloud, Digital Outcomes and Specialists (DOS), Back Office Software 2 (BOS2) and other relevant technology, cloud and SaaS procurement routes; Government standard contracts, including the Model Services Contract (MSC), Mid-Tier Contract and Short Form Contract; Government commercial, digital and technology policies and guidance, including relevant Playbooks and the Technology Code of Practice.
• Industry Focus: Proven expertise in Software-as-a-Service (SaaS) and professional services contracting.
• Financial Oversight: Strong background in government financial workflows, including pricing structures, invoicing, and systems administration.
• National Security & Compliance: Practical knowledge of compliance, governance, and security considerations relevant to Government Security Classifications (GSC).
• Business Acumen: Exceptional judgement with the ability to assess risk magnitude in a fast-paced commercial environment.
• Relationship Builder: Proven track record of cultivating trust with internal clients, cross-functional partners, and government contracting personnel.
• Adaptability: Thrives in a dynamic, high-growth, and rapidly evolving landscape.
• Integrity: Uncompromising ethical standards aligned with a values-driven corporate culture.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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