Contracts Manager

Salesforce; City Of London; On-site; GBP 75,000 - 110,000; Full time

Job summary

Salesforce is seeking a seasoned Contracts Manager for its Public Sector Legal team in the UK. You will own government contract lifecycles, ensure compliance with procurement rules, and partner with Legal, Finance and Deal Strategy to manage risk and optimize contract performance.

The role requires deep experience in SaaS and professional services contracting, with a focus on public sector regulations such as GDPR, security, and reporting.

Qualifications

• Experience in end-to-end government contract management.
• Strong understanding of regulatory and procurement frameworks.
• Proven ability to advise senior leaders and manage contractual risk.

Responsibilities

• Lead end-to-end lifecycle of government contracts, ensuring compliance and governance.
• Collaborate with Legal, Deal Strategy, and finance teams to resolve contract issues and optimize processes.
• Deliver SME-level training on public sector procurement and drive continuous improvements in workflows and controls.

Skills

Contract management

Public sector contracting

Regulatory knowledge

SaaS & professional services

Stakeholder management

Risk assessment

Education

Bachelor’s degree in Law/Business or related field

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProgram & Project ManagementJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.The OpportunitySalesforce is seeking a high-performing, tech-savvy Contracts Manager to join our growing Public Sector Legal team. In this high-visibility role, you will lead the management of government contracts, including fulfillment of required reports and documents, coordinating compliance requirements and negotiating modifications, Statements of Work (SOWs), and other related agreements.Serving as the primary liaison between Salesforce and Government Contract Managers, you will play a strategic role in advising internal business leaders, managing contractual risk, and scaling our public sector business—with a primary focus on driving direct government contract compliance.What You’ll Actually Be DoingContract Management & ExecutionLead the end-to-end lifecycle of government contracts, ensuring strict compliance with Procurement Act 2023 and other applicable government specific regulations and policies, and internal corporate policies (e.g., revenue recognition, pricing rules, and approval matrixes).Manage contract execution, order conversions, pricing verifications, and other contract management activities.Collaborate with Accounts Payable/Receivable to oversee contract invoicing, payments, and administrative systems.Strategic Alignment & Cross-Functional CollaborationPartner closely with Legal and Deal Strategy teams to maintain product/pricing catalogues and resolve contract performance issues with Ministry, Council, or Department contract managers.Guide internal stakeholders on public sector procurement, proactively identifying contractual, regulatory, compliance, and financial risks while implementing effective mitigation strategies.Evaluate existing corporate agreements to identify operational bottlenecks and propose scalable, strategic solutions.Enablement & Operational ExcellenceAct as a Subject Matter Expert (SME), delivering high-value training to internal teams on public sector procurement processes and best practices.Drive continuous process improvements, optimising legal workflows, contracting tools, and governance strategies.You’re Our Person If…Experience: 7–10+ years of combined experience managing government contracts within the public sector or a commercial tech/software entity.Regulatory Expertise: Operational knowledge of:Government Procurement Regulations generally,Procurement Regulations 2024 (SI 2024/692),National Security and Investment (NSI) Act 2021 ,Crown Commercial Service (CCS) Agreements (e.g.G-Cloud , Digital Outcomes and Specialists (DOS), and Software Design & Implementation),The Sourcing Playbook and the Digital, Data and Technology (DDaT) Playbook,The Technology Code of Practice , andOther regulations relevant to central government tenders.Industry Focus: Proven expertise in Software-as-a-Service (SaaS) and professional services contracting.Financial Oversight: Strong background in government financial workflows, including pricing structures, invoicing, and systems administration.National Security & Compliance: Practical knowledge of compliance, governance, and security considerations relevant to Government Security Classifications (GSC).Business Acumen: Exceptional judgement with the ability to assess risk magnitude in a fast-paced commercial environment.Relationship Builder: Proven track record of cultivating trust with internal clients, cross-functional partners, and government contracting personnel.Adaptability: Thrives in a dynamic, high-growth, and rapidly evolving landscape.Integrity: Uncompromising ethical standards aligned with a values-driven corporate culture.We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.*LY-IUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.