Contracts Manager

Vital Energi; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Vital Energi in London is seeking an experienced Contracts Manager to oversee the day-to-day delivery of operation and maintenance contracts, ensuring contractual requirements and company policies are understood and applied across the team.

Reporting to the Regional Operations Manager, you will develop and manage contracts through their lifecycle, lead a team of engineers, manage budgets, build client relationships, monitor performance against KPIs, and drive continuous improvement in service

Qualifications

• Proven experience as Contracts Manager or similar managing multiple contracts.
• Experience with operation and maintenance in energy-related facilities is preferred.
• Strong leadership, communication, and reporting skills.

Responsibilities

• Oversee day-to-day operation and maintenance to meet contract requirements.
• Review and improve overall engineering operations.
• Manage scheduling, delivery, and service performance.
• Develop and manage contracts through their lifecycle.
• Build client relationships and report against KPIs.
• Manage contractor and supplier relationships and reporting.
• Monitor contract performance and escalate issues as needed.
• Promote contractual compliance across the business.
• Identify improvements and implement change plans.
• Lead and coach a team of engineers with regular reviews.
• Own contract budget and ensure delivery within targets.
• Ensure compliance with statutory and corporate requirements.
• Coordinate with planning teams to align work schedules.
• Propose improvements to systems and service delivery.

Skills

Contract management

Team leadership

Stakeholder communication

Planning & scheduling

KPI reporting

Education

NVQ/HNC or equivalent in electrical or mechanical

Job description

Contracts Manager

Due to continued growth and an expanding portfolio of Operations & Maintenance contracts, Vital Energi is seeking an experienced Contracts Manager to join our London team.

Reporting directly to the Regional Operations Manager, This is an exciting opportunity to play a key role where you will be responsible for the day-to-day delivery of operation and maintenance activities across your contracts. This role will involve the development and management of contracts under your control, ensuring that all contractual requirements, along with Company Policies, Roles and Responsibilities, are clearly communicated, understood, and consistently applied by all members of your team.

• Oversee the day-to-day operation and maintenance activities, ensuring all works are delivered in line with contractual requirements.


• Review, evaluate, and continuously improve overall engineering operations.


• Manage scheduling, engineering delivery, and service performance.


• Develop and manage contracts throughout their lifecycle.


• Build and maintain strong client relationships, including attending client meetings and providing regular performance reports against contractual KPIs.


• Manage key contractor and supplier relationships, chairing or attending regular meetings and ensuring accurate and timely reporting to clients.


• Monitor and report on contract performance, producing and maintaining KPI reports and escalating any performance issues to relevant stakeholders, while supporting resolution and client communications.


• Support contractual compliance across the wider business by clearly communicating contractual obligations and requirements.


• Identify opportunities to improve business processes and develop implementation plans to drive continuous improvement.


• Lead, manage, mentor, and coach a team of engineers, ensuring regular one-to-one meetings and formal performance reviews are completed.


• Take responsibility for contract budget management, ensuring all contracts are delivered within agreed financial targets throughout their lifecycle.


• Ensure full compliance with all statutory, regulatory, and corporate requirements.


• Work closely with planning teams to ensure all works are scheduled and delivered in accordance with contractual commitments.


• Proactively propose improvements to systems, procedures, and service delivery, incorporating customer feedback where appropriate.

• Proven experience as a Contracts Manager, Senior Project Manager or Project Manager managing multiple engineering contracts or large-scale projects.


• Proven experience in the operation and maintenance of Energy Centres and utility plants, including CHP systems, air and water source heat pumps, steam and industrial hot water boilers, solar PV, compressed air, refrigeration, water treatment, district heating networks, heat interface units, and associated ancillary equipment. (desirable).


• Strong technical expertise across Energy Centre and utility plant systems, including CHP, heat pumps, gas engines, generators, steam boilers, and district heating networks.


• Working knowledge of ESCO environments (desirable).


• Electrical or mechanical qualifications, or equivalent time-served experience (NVQ, HNC, or equivalent).


• Minimum two years contract management experience within construction, facilities management, ESCO, energy, or a related sector (desirable).


• Demonstrated experience in safety management and leadership., Applicants must have the unrestricted and ongoing right to work in the UK for the duration of employment, without the need for sponsorship. Due to the nature of this role, we are unable to support visa sponsorship or employ individuals with time-limited permission or conditions attached to their right to work in the UK