Contracts Manager

Ian Williams Ltd.; Exeter; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Profit share

Mileage & fuel card

Enhanced pension

Annual leave 31 days

Annual pay reviews

Life and health insurance

Maternity/paternity pay

Training & development

Wellbeing support

Job summary

Ian Williams Ltd in East Devon seeks a Contract Manager to lead the operational delivery of our Response and Maintenance contracts. You will ensure projects run on time and within budget while building strong client and team relationships.

You will inspire and develop your team, manage recruitment and onboarding, and prioritise health and safety across all sites. A practical, hands-on leader with strong IT and Excel skills will thrive here.

Qualifications

• Leadership and people development experience with hands-on delivery.
• Strong planning, organisation, and multi-project coordination skills.
• Health and safety management experience across multiple sites or projects.
• Proficient with IT systems and Microsoft Excel for reporting and performance tracking.

Responsibilities

• Lead the operational delivery of the Response/Maintenance workstreams, ensuring projects are completed on time and within budget.
• Inspire and develop the team, including apprentices, through hands-on leadership and coaching.
• Build internal and external relationships to enable successful contract delivery.
• Oversee recruitment and onboarding, ensuring effective integration of new team members.
• Prioritise health and safety and ensure measures are in place across sites.
• Manage resources and reporting, coordinating subcontractors, materials and plant.

Skills

Leadership

Planning & Organising

Health & Safety management

IT systems & Excel

Team development

SMSTS qualification

Tools

MS Excel

Job description

We have an exciting opportunity for aContract Managerwho embodies our values and can lead the successful delivery of ourResponse/ Maintenancecontracts, based in the East Devonarea.

We’re seeking a strategic, hands on leader who shares our values of fairness, inclusivity, and respect. In return, we offer a supportive environment focused on coaching and development, where your contributions are recognised and rewarded. If you thrive in a fast paced setting and are passionate about delivering exceptional customer and client satisfaction.

Benefits:

• Profit share scheme (9% of base salary achieved last year)
• Private mileage scheme and fuel card
• Enhanced pension or savings scheme
• 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave
• Annual pay reviews
• Life, medical and Permanent Health Insurance
• Enhanced maternity/paternity pay
• Training & development opportunities
• Health and wellbeing support via Lighthouse Charity.

The Contract Manager role:

• Lead the operational delivery of our Response/ Maintenanceworkstreams, ensuring projects are completed on time and within budget.
• Inspire and develop your team, including apprentices, through hands on leadership, motivation, and continuous development.
• Building relationships both internally and externally, we encourage commercial and operational teams to work closely together to ensure the successful delivery of a contract.
• Oversee recruitment and onboarding, ensuring new team members are effectively integrated and supported.
• Prioritise health and safety, ensuring all measures are in place, monitored, and adhered to across all sites.
• Manage resources and reporting, coordinating subcontractors, materials, and plant, while maintaining accurate site reports and taking corrective action when needed.

What will you bring to the Contract Manager role?

• Confident in using IT systems and Microsoft Excel to produce performance and delivery reports.
• Skilled in planning and organising workstreams with a focus on delivery, resource, quality, cost, and risk.
• Experienced in managing direct labour teams, with a focus on individual development and building high performance.
• Proven ability in Health and Safety management through strong system controls and leading by example.
• Customer-centric, consistently delivering in line with expectations.
• Holds an SMSTS qualification and ideally has experience working in a similar environment.

About Ian Williams Ltd:

Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor.

All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice.

Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics.

We reserve the right to shortlist candidates prior to the closing date.