Contracts Manager

Total Environmental Compliance; Corby; Hybrid; GBP 38,000 - 44,000; Full time

Job summary

A leading water hygiene company is seeking a full-time professional based in Corby to manage client accounts and ensure satisfaction by creating tailored solutions. With a strong focus on water compliance regulations and a proactive approach, you'll play a vital role in expanding services and maintaining client relationships within a supportive team environment.

Benefits

Flexible working arrangements

Comprehensive benefits package

No on-call or weekend work

Office closed during Christmas

Qualifications

• Experience with water compliance regulations like HSG 274 and HTM04-01.
• Flexible with workload and managing travel.
• Full UK driving license required.

Responsibilities

• Nurture long-term partnerships and identify new business opportunities.
• Ensure client satisfaction through tailored solutions and effective delivery.
• Promote health & safety and quality standards.

Skills

Client Management

Communication

Problem Solving

Empathy

Resilience

Education

Background in Water Compliance

Tools

Excel

CRM Systems (SimPro)

Job description

Total Environmental Compliance (TEC) is a leading water hygiene company that values honesty, approachability, and finding the best solutions. We prioritize our team and clients, fostering a family-like environment.

What You'll Be Doing Here:

Based in our Corby office, this role focuses on nurturing long-term partnerships and proactively identifying new business opportunities. You will ensure client satisfaction by meeting clients, managing account financials, understanding their needs, and creating tailored solutions. Collaborating with internal experts, you'll ensure seamless service delivery, promote efficiency, and uphold health & safety and quality standards. Your proactive approach will be crucial in expanding services and maintaining high client retention.

Who We're Looking For:

Applicants should have a strong background in water compliance, with proven experience and knowledge of regulations like HSG 274 and HTM04-01. If you're a quick learner with the right mindset, we welcome your application!

Experience in client management is preferred. We value empathy and resilience, along with clear communication skills adaptable to clients, technicians, and colleagues. You should navigate shifting priorities with ease, focus on solving issues proactively, and be confident with technology such as Excel and CRM systems (e.g., SimPro). Flexibility in managing your workload and travel, along with a full UK driving license, is essential.

What We Offer:

This is a full-time role (37.5 hours/week, Monday to Friday) with no on-call or weekend work, and the office is closed during Christmas. We offer flexible working arrangements, including hybrid options with about 3 days in the office per week.

The salary starts from £38,000, with an optional car allowance, plus a comprehensive benefits package to support you.

Ready to Make a Splash?

If you're eager to make an impact and grow within a supportive team, we'd love to hear from you! Apply today and let's start the conversation.