Contracts Manager

Ad Warrior Ltd; Birmingham; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

Ad Warrior Ltd seeks an experienced Contracts Manager for its Aluminium team in Birmingham, with hybrid working from either Birmingham or Preston. You will oversee contracts from enquiry to delivery, nurture customer relationships, and drive revenue and margin across extrusion, fabrication, and MaaS offerings.

You will collaborate across functions to identify opportunities, develop tailored solutions, and deliver exceptional service to customers while maintaining robust commercial performance.

Qualifications

• Proven experience in a commercial, account management, contracts management, business development, or sales-focused role.
• Demonstrable track record of achieving sales, revenue, or profitability targets.
• Experience managing customer relationships and delivering high levels of customer service.
• Strong commercial awareness with the ability to identify and develop new business opportunities.
• Excellent negotiation and relationship-building skills, with the ability to influence stakeholders at all levels.

Responsibilities

• Drive growth of aluminium offerings by identifying and converting new business opportunities.
• Develop and execute strategies to grow revenue, profitability, and market share.
• Build strong relationships with customers, understanding requirements and delivering tailored solutions.
• Identify opportunities in new markets, sectors, and customer segments to expand the portfolio.
• Deliver against sales, revenue, and margin targets; support wider business growth objectives.
• Promote company products and value-added capabilities aligned to customer needs.
• Prepare professional sales quotations, proposals, contracts, and tender responses.

Skills

Account management

Negotiation

Relationship building

Analytical skills

Tools

SAP

Job description

Contracts Manager

Location: Birmingham/ Hybrid

Salary: Competitive

Vacancy Type: Permanent - Full Time

We are looking for an experienced Contracts Manager to join our Aluminium team, with the role based from either our Birmingham or Preston site.

In this commercially focused role, you will be responsible for developing and growing business opportunities across our aluminium product portfolio, including extruded aluminium, fabricated solutions, and value-added Materials as a Service (MaaS) offerings. Working closely with both new and existing customers, you will build long-term partnerships, identify opportunities to expand our product and service offering, and ensure profitable, sustainable growth.

As a key contact for customers, you will oversee contracts from initial enquiry through to delivery, ensuring exceptional service, strong commercial performance, and a customer-centric approach. Success in this role means growing revenue and margin, strengthening customer relationships, and helping customers maximise value through our wider range of products and services.

Key Responsibilities

• Drive the growth of our extruded aluminium, fabrication, and Materials as a Service (MaaS) offerings by identifying and converting new business opportunities.
• Develop and execute strategies to grow revenue, profitability, and market share across existing and target accounts.
• Build strong relationships with both new and existing customers, understanding their requirements and developing tailored solutions to meet their needs.
• Identify opportunities in new markets, sectors, and customer segments to expand the business portfolio.
• Deliver against agreed sales, revenue, and margin targets while supporting wider business growth objectives.
• Support the annual budgeting and forecasting process to achieve EBIT and tkVA targets.
• Proactively generate business opportunities through customer visits, networking, promotional activity, and business development outreach.
• Monitor the performance of allocated customer accounts, identifying opportunities for growth, improvement, and increased profitability.
• Promote the company's full range of products, services, and value-added capabilities, ensuring solutions are aligned to customer requirements.
• Prepare professional sales quotations, proposals, contracts, and tender responses in line with customer and business requirements.
• Support the development of strategic bids, presentations, and commercial proposals for key opportunities.
• Manage customer contracts from enquiry through to delivery, ensuring commitments and service levels are consistently achieved.
• Maintain customer stock agreements, contract reports, and inventory management activities using SAP and other business systems.
• Process sales orders and maintain accurate customer, contract, and sales data as required.
• Track and report on sales activity, revenue performance, invoicing, and pipeline opportunities.

Skills, Knowledge & Expertise

Essential Experience, Skills & Knowledge

• Proven experience in a commercial, account management, contracts management, business development, or sales-focused role.
• Demonstrable track record of achieving sales, revenue, or profitability targets.
• Experience managing customer relationships and delivering high levels of customer service.
• Strong commercial awareness with the ability to identify and develop new business opportunities.
• Excellent negotiation and relationship-building skills, with the ability to influence stakeholders at all levels.
• Strong analytical and problem-solving skills, with the ability to interpret data and identify opportunities for growth.
• Effective planning, organisation, and time management skills, with the ability to manage multiple priorities.

Personal Attributes

• Commercially minded with a strong customer focus.
• Confident networker who enjoys building long-term business relationships.
• Results-driven with a proactive approach to identifying opportunities and solving problems.
• Professional, credible, and able to represent the business positively with customers and colleagues.
• Collaborative team player who can work effectively across multiple departments and functions.
• Resilient, adaptable, and comfortable working in a fast-paced commercial environment.