Contracts Manager

Intercity; Birmingham; On-site; GBP 45,000 - 60,000; Full time

Job summary

Intercity is seeking a Contracts Manager to oversee and enhance contractual agreements across various suppliers and customers. The role involves drafting, negotiating, and managing contracts while ensuring compliance with laws and internal policies. This mid-senior level position offers opportunities for personal development and competitive benefits, including holidays and a bonus scheme.

Benefits

33 days holiday

Annual pay reviews

Bonus scheme

Death in service cover

Employee assistance

Pension

Qualifications

• Minimum 3 years’ experience in contract management or commercial operations.
• Deep understanding of commercial and contractual law principles.

Responsibilities

• Draft, negotiate, and manage a broad portfolio of contracts.
• Ensure compliance with internal governance and applicable laws.
• Provide contractual advice to internal stakeholders.

Skills

Negotiation

Organizational Skills

Financial Acumen

Education

Bachelor’s degree in Law

Bachelor’s degree in Business

Job description

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About The Role

Take Your Career in Contract Management to the Next Level!

Intercity Technology is recruiting for a highly skilled and motivated Contracts Manager to manage, maintain, and develop our contractual agreements across our diverse supplier and customer ecosystems. The role involves ensuring contracts are robust, compliant, and commercially advantageous, supporting our business growth and operational resilience.

Key Responsibilities as a Contracts Manager

• Draft, negotiate, review, and manage a broad portfolio of contracts including customer agreements, supplier contracts, MSAs, SaaS agreements, SLAs, NDAs, renewals, and amendments.
• Serve as the first point of contact for all contractual matters and queries.
• Maintain an organized, auditable contract register and key milestone tracker.
• Ensure compliance with internal governance, group policies, and applicable laws such as GDPR, Data Protection, and Ofcom.
• Provide clear, pragmatic contractual advice to internal stakeholders, addressing regulatory risks across procurement, finance, sales, delivery, and leadership.
• Support procurement and bid teams in evaluating commercial terms and tender documentation.
• Drive process improvements to contracting processes, templates, and workflows.
• Support the development of automated contract lifecycle management (CLM) systems.

Key Skills and Experience

• Bachelor’s degree in Law, Business, or a related field.
• Minimum 3 years’ experience in contract management, legal support, or commercial operations within a B2B or tech environment.
• Deep understanding of commercial and contractual law principles.
• Experience managing both supplier and customer contracts, preferably in technology, telecoms, or MSP sectors.
• Proficiency in negotiating complex contract terms independently.
• Familiarity with standard contract types such as licensing, service agreements, data processing, and cloud solutions.
• Strong organizational skills and attention to detail to manage multiple contracts effectively.

Competencies and Skills

• Strong business and financial acumen, aligning contract performance with commercial goals.
• Excellent negotiation skills, balancing risk and opportunity while maintaining relationships.
• Ability to resolve complex contract issues quickly and effectively.
• Meticulous in contract analysis and monitoring.
• Initiative-taking, project leadership, and cross-functional team management skills.

What We Offer

• 33 days holiday (including bank holidays), increasing with service.
• Annual pay reviews, holiday buy scheme, bonus scheme.
• Death in service cover, employee assistance, pension, social events.
• Focus on personal development.

About You & Us

Intercity Technology provides reliable, secure communications, cloud, and managed services, emphasizing people and passion. Recognized for excellence, including high customer satisfaction scores and awards, we are committed to diversity and equal opportunities. Successful candidates will undergo pre-employment checks to ensure compliance with ISO27001 and Cyber Essentials Plus standards.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Management and Manufacturing
• Industries: IT Services and Consulting

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