Contracts Assistant

Recruitment Helpline Ltd; Chesham; Presencial; GBP 30.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company pension

Annual leave

Training & development

Descripción de la vacante

Recruitment Helpline Ltd. is seeking a Contracts Assistant to provide administrative and commercial support to the Contracts Manager.

The role focuses on maintaining contract records, tracking renewals, handling purchase orders and quotations, and preparing customer communications. This junior, training-supported position offers structured development and exposure to NHS and private healthcare contracts, with training across contracts, service, estimating and accounts teams.

Formación

• Strong organisational and administrative skills with deadline management.
• Excellent attention to detail and commitment to high-quality work.
• Clear and professional written and verbal communication skills.
• Competent in Microsoft Word, Excel and Outlook.
• Proactive and methodical approach to following up outstanding actions.

Responsabilidades

• Contract Administration and Records Management
• Purchase Orders, Quotations and Administrative Tracking
• Customer Communication and Relationship Support
• Commercial and Financial Administration
• Compliance, Reporting and Document Control
• Internal Coordination and Team Support

Conocimientos

Organisational skills

Administrative skills

Deadline management

Communication

Attention to detail

Time management

Proactive approach

Independent work

Herramientas

Microsoft Word

Excel

Outlook

Descripción del empleo

An excellent opportunity for a Contracts Assistant to join a well-established company.

Job Type: Full-Time, Permanent.

Salary: £30,000 – £35,000 per annum, depending on experience and suitability.

Location: Chesham, Buckinghamshire.

Schedule: Monday to Friday, 8:30 am – 5:00 pm (including 30 break)

Training & Development: Ongoing training and a structured development plan

Job Description

The Contracts Assistant will provide administrative and organisational support to the Contracts Manager in the administration of NHS and private healthcare contracts.

The role is focused on maintaining accurate contract records, monitoring renewal dates, following up purchase orders and quotations, preparing customer correspondence, supporting contract reviews and producing administrative reports.

This is a junior, training-supported position suited to an organised and proactive individual who is keen to develop their skills in contract administration and commercial support. Previous contract management experience is not essential, as training and guidance will be provided. The successful candidate will work closely with the Contracts Manager and colleagues across the Contracts, Service, Estimating and Accounts teams to ensure that contract information is accurate, documentation is well maintained and outstanding administrative actions are followed up promptly.

Role scope: This is an administrative and commercial support role. Responsibility for planned preventative maintenance (PPM) scheduling, engineer allocation, service visit planning and operational service coordination sits outside the scope of this position.

Key Duties

• Contract Administration and Records Management
• Purchase Orders, Quotations and Administrative Tracking
• Customer Communication and Relationship Support
• Commercial and Financial Administration
• Compliance, Reporting and Document Control
• Internal Coordination and Team Support

Essential Skills and Attributes

• Strong organisational and administrative skills, maintaining accurate records and manage deadlines
• Excellent attention to detail and a commitment to producing accurate, high-quality work
• Clear and professional written and verbal communication skills
• Competent in Microsoft Word, Excel and Outlook
• A proactive and methodical approach to following up outstanding actions and resolving administrative issues
• Good time management and the ability to prioritise competing tasks
• A reliable, professional and customer-focused approach
• Willingness to learn new systems, processes and contractual procedures
• The ability to work independently on routine tasks while recognising when guidance or escalation is required

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Training and Further Development

• The company will provide appropriate training, guidance and opportunities for the successful candidate to develop their knowledge and capabilities within contract administration.
• Development opportunities may include: Understanding of contract administration: including renewals, amendments and supporting documentation.
• Developing proficiency in Protean and other relevant business systems.
• Improving Excel skills, reporting capabilities and the management of contract trackers.
• Understanding of purchase orders, quotation processes, invoicing requirements and commercial administration.
• Preparing contract review documentation, monitoring outstanding actions and supporting customer relationships.
• Developing awareness of contractual obligations, compliance requirements and commercial risks.
• Contributing to improvements in administrative processes, reporting and document management.
• Responsibility for routine contract administration activities as competence and experience increase.

Key Performance Indicators (KPIs)

Performance will be assessed against agreed objectives, taking account of training, experience and the responsibilities of the position.

Key performance indicators may include:

• Accuracy of contract records: Contract information, customer details, dates and supporting documentation are maintained accurately and kept up to date.
• Timeliness of renewal activity: Contract expiry dates are monitored, and renewal documentation is prepared and followed up within agreed timescales.
• Purchase order management: Outstanding purchase orders and customer approvals are followed up promptly, with progress accurately recorded.
• Quotation tracking: Quotation status, customer responses and outstanding actions are recorded and reported reliably.
• Customer communication: Correspondence is professional, accurate and timely, with enquiries directed to the appropriate person when necessary.
• Reporting and document control: Trackers, reports, meeting minutes and electronic records are completed and maintained to the required standard.
• Administrative task completion: Assigned tasks and follow-up actions are completed within agreed deadlines, with delays or issues escalated appropriately.
• Team collaboration: Effective communication and cooperation are maintained with internal departments and customers.
• Training and development: Agreed training activities are completed, and progress is demonstrated in the systems, processes and responsibilities relevant to the role.

Specific targets and review periods will be agreed with the Contracts Manager and reviewed regularly.

Compensation and Benefits

• Basic Salary: £30,000 – £35,000 per annum, depending on experience and suitability.
• Pension: Company pension contribution scheme.
• Annual Leave: 23 days per annum, increasing to 28 days with length of service.
• Training and Development: Ongoing training and a structured development plan.

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.