Contracts and Framework Manager

Wigan Council; Wigan; Hybrid; GBP 55,000 - 59,000; Full time

Job summary

Wigan Council is seeking a proactive leader to shape repairs delivery across the borough and oversee housing contracts with principal and specialist frameworks. You will drive service excellence, governance and performance through data analysis while engaging senior leaders and elected members.

The role emphasizes strategic oversight, right-first-time delivery to residents, and a blended/hybrid working pattern with on-site and remote days.

Qualifications

• You will lead teams that manage principal contractor contracts and a specialist contractor framework.
• You will drive service excellence through governance, performance management, data analysis and collaboration with senior leaders and stakeholders within Housing.
• Most importantly, you will share our values and contribute to Team Wigan objectives and community outcomes.

Responsibilities

• Lead teams managing principal and specialist contractor frameworks.
• Drive governance, performance management and data analysis.
• Collaborate with senior leaders and stakeholders within Housing.
• Ensure services meet statutory requirements and drive continuous improvement.

Skills

Leadership

Contract management

Performance improvement

Procurement

Team management

Housing setting

Job description

Priority Candidates will be considered in the first instance

Wigan Town Hall

Salary: Grade 12, £55,224 - £59,273 per annum.

37 hours per week

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

You will play a pivotal role in shaping the future of repairs delivery across Wigan Council’s housing stock. You will lead teams that manage both principal contractor contracts and a specialist contractor framework.

You will drive service excellence through robust governance, performance management, data analysis and collaboration with senior leaders and stakeholders within Housing.

This is a dynamic leadership opportunity for someone who thrives on influence, transformation, and impact. You will be responsible to ensure that services meet statutory requirements, demonstrate impact on outcomes, and support continuous improvement, whilst providing strategic oversight to senior leaders and elected members.

About you:

You will be a confident leader, passionate about delivering an excellent ‘right first time’ repairs service to our residents, customers and communities.

You will be able to demonstrate experience in contract management, performance improvement, procurement and team management with a Housing setting.

A confident communicator, who can influence at senior levels, build strong working relationships and inspire teams to deliver exceptional results in a challenging environment.

Most importantly, you will share our values, embrace Team Wigan behaviours and help us deliver our Progress with Unity vision to make a real difference for residents and communities.

About us:

This is an exciting time to join the Contracts: Housing Repairs team as we develop a new team structure and procure contractors to support repairs delivery across the councils housing stock.

You will play a pivotal role in shaping the services you are responsible for, closely working with colleagues to understand wider service impact, develop sustainable processes and deliver against KPIs.

The role caters for hybrid working, whereby your time will be spent either working from home, on site or at the office for approximately 2 days per week.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licenced sponsor. Please visit the link below to check you qualify to apply. Prove your right to work to an employer: Overview - GOV.UK www.gov.uk Prove your right to work to an employer

Wigan Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. Safeguarding is everyone's responsibility. As part of this commitment, Wigan Council operates robust Safer Recruitment procedures

Along with your CV, please provide further supporting information and examples to evidence how you meet each of the criteria detailed within the Job Description.

For further information, please contact Shelley Fryer, Service Manager Contracts: Housing Repairs on [e-mail]

Interview dates:

Priority Candidates: 15th or 20th October 2026

All other Candidates: 20th or 26th October 2026

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

To view the details relating to this position, please click the links below:

Supporting Documents

• Job Specification
• Privacy Notice
• Safer Recruitment at Wigan Council
• Applying Authentically With AI: Our Greater Manchester Approach