Senior Homelessness Solutions Officer

Wigan Council; Wigan; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

Wigan Council in Wigan is recruiting a Senior Homelessness Officer to lead a team delivering front line homeless prevention and homelessness assessment services across the borough.

You will drive preventive work, contribute to strategic co-ordination with statutory and voluntary services, and ensure performance targets and statutory duties are met and accurately reported.

Responsibilities

• Lead a team delivering front line homeless prevention and homeless assessment services across the borough.
• Liaise with statutory and voluntary services to ensure compliance with legal duties.
• Ensure performance targets and statutory duties are met and accurately reported.

Job description

Priority Candidates will be considered in the first instance

Wigan Town Hall

Salary: Grade 8, £37,563 - £42,123 per annum.

37 hours per week

Temporary until 31st October 2029

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

Our Homelessness Solutions Team deals with information and advice for people facing homelessness across the borough. As a Senior Homelessness Officer you will lead a team of staff delivering front line homeless prevention and homeless assessment services. Our aim is to prevent people becoming homeless in the borough and a large part of your work will focus on this. You will contribute to the strategic co-ordination of homeless functions; liaising and engaging with statutory and voluntary services operating in the borough and ensuring Wigan Council meet its legal requirements regarding statutory homeless duties. You will ensure performance targets and statutory duties are both met and accurately reported.

About you:

You will have the ability to drive forward our aspiration to deliver excellence in our approach to preventing and tackling homelessness, and you will do so with enthusiasm, motivating your team. You will explore opportunities, and identify challenges, linking in with other Local Authorities to develop best practice. As a strong leader, you will use your skills to build and develop great relationships across a variety of stakeholders and ensure your team are performing to the best of their ability.

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

The Homeless Solutions Team focus on prevention of homelessness, taking a flexible and innovative approach, working in collaboration with wider services such as accommodation providers, safeguarding services, hospitals and charities.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits. We encourage you to explore these opportunities.

Wigan Council prides itself on equality, inclusion and promoting diversity within the borough and aims to recruit a workforce that reflects our diverse communities. We invest in training and developing our staff, in a positive learning environment, and aim to be a consciously inclusive employer. We welcome applications from everybody in the community and would particularly encourage applicants from our underrepresented groups to apply.

At Wigan, it is really important to us that applicants demonstrate our Team Wigan behaviours, and we do all we can to make sure that everyone feels like they belong. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

To be appointed to this role you must be able to prove your right to work in the UK. You must maintain a valid (active) right to work. We are not a licenced sponsor.

Wigan Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. Safeguarding is everyone's responsibility. As part of this commitment, Wigan Council operates robust Safer Recruitment procedures.

For further information, please contact Joanne Hurst, Manager on 01942 487732 or [e-mail].

Interview dates:

Priority Candidates 21st October 2026

All other Candidates 23rd October 2026

Supporting Documents

• Job Specification
• Privacy Notice
• Safer Recruitment at Wigan Council
• Applying Authentically With AI: Our Greater Manchester Approach