Contract Team Lead

TLT LLP; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Contract Team Coach to enhance their Mortgage Enforcement team in Bristol. This role offers a unique opportunity to shape the training and development of new starters while ensuring the quality of work through detailed reviews and feedback. With a focus on continuous improvement, you'll lead innovative training sessions and contribute to a collaborative culture. If you're passionate about coaching and have a keen eye for detail, this role is perfect for you. Join a forward-thinking firm that values diversity and innovation, and make a significant impact in a dynamic environment.

Qualifications

• Experience in a volume caseload environment.
• Ability to identify learning & development needs.

Responsibilities

• Review and sign off Fee-Earner work.
• Provide training and support to New Starters.
• Develop and deliver training packages.

Skills

Attention to detail

Coaching and feedback

Process improvement

Training development

Understanding client concerns

Job description

TLT are searching for a Contract Team Coach to join our Mortgage Enforcement team in Bristol.The role will be on an initial 3-6 month contract and will be paid a day rate via an Umbrella Company.

This role requires office attendance in Bristol, we ask that applicants reside within the Bristol region or within a commutable distance.

Your Role

As a Team Coach you will be;

• Reviewing and signing off Fee-Earner work
• Providing face to face feedback and coaching
• Creating and monitoring monthly supervision review documents
• Providing training to New Starters and providing support and management of their development plans.
• Developing and delivering new training packages. Set up of training sessions, monitoring attendees and record keeping
• Developing and delivering bite size training sessions (Buzz Sessions).
• Undertake projects in relation to training and development and monitoring quality going forward.

Your Skills and Experience

• An awareness of the commercial concerns of clients in relation to mortgage enforcement
• Ensure that all work is accurate and with strong attention to detail
• Experience of working within a volume caseload environment
• Ability to identify ways of improving processes and communicate changes effectively
• Ability to understand learning & development needs of individuals and work with individuals to find solutions or a better way of working, including setting SMART objectives

About TLT

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.

We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. TLT was named Law Firm of the Year at the Legal Business Awards 2023. This marks the third year in a row the firm has taken away this accolade in industry awards - having previously been named Law Firm of the Year at The Lawyer Awards in 2021 and the British Legal Awards in 2022.

Our purpose is to protect, prepare and progress our clients for what comes next and it’s essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of disability, race, gender identity, sexual orientation, or any other characteristics protected by the laws in the locations in which we operate.

We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on [e-mail]

TLT LLP