Contract Support Officer

Jobtailor; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Jobtailor is seeking a capable contracts / documentation coordinator within the Property Services directorate to provide high-quality support across teams. You will track contract lifecycles, prepare documentation, and represent the team in meetings, ensuring policy updates are communicated effectively.

The role requires strong written and verbal communication, data analysis skills, and comprehensive experience with MS Office (Excel, Word, Visio, Access).

Qualifications

• Excellent written and verbal communication skills.
• Proven experience analysing and presenting large volumes of data.
• Knowledge of contract administration, documentation or contract management.
• Strong IT skills.
• Comprehensive experience of Microsoft Office applications, particularly Excel, Word, Visio and Access.
• Attention to detail.
• Ability to manage information accurately.
• Eligibility to work in the UK; visa sponsorship is not available.
• Required to reside in England or Wales for the duration of employment.
• Please review the full role profile and Behaviours & Mandatory Accountabilities OD level 5 before applying.

Responsibilities

• Provide high-quality support across the Property Services directorate.
• Support contract teams with production and management of essential documentation.
• Support M&E teams with complaint management, procurement processes, KPI compliance and regular internal-process audits.
• Track and maintain accurate information throughout the contract lifecycle.
• Represent the team at internal and external stakeholder meetings.
• Coordinate reviews of Property Services policies and procedures.
• Work with operational teams to implement and communicate policy and procedure updates.
• Collate and prepare documentation for internal and external audits.
• Help ensure the directorate remains compliant and audit ready.

Skills

Contract Administration

Data Analysis

Microsoft Excel

Microsoft Word

Attention to Detail

Information Management

Written Communication

Verbal Communication

KPI Compliance

Internal Process Audits

Tools

Microsoft Visio

Microsoft Access

Microsoft Office

Job description

• Provide high-quality support across the Property Services directorate
• Support contract teams with production and management of essential documentation
• Support M&E teams with complaint management, procurement processes, KPI compliance and regular internal-process audits
• Track and maintain accurate information throughout the contract lifecycle
• Represent the team at internal and external stakeholder meetings
• Coordinate reviews of Property Services policies and procedures
• Work with operational teams to implement and communicate policy and procedure updates
• Collate and prepare documentation for internal and external audits
• Help ensure the directorate remains compliant and audit ready

Requirements

• Excellent written and verbal communication skills
• Proven experience analysing and presenting large volumes of data
• Knowledge of contract administration, documentation or contract management
• Strong IT skills
• Comprehensive experience of Microsoft Office applications, particularly Excel, Word, Visio and Access
• Attention to detail
• Ability to manage information accurately
• Eligibility to work in the UK; visa sponsorship is not available
• Required to reside in England or Wales for the duration of employment
• Please review the full role profile and Behaviours & Mandatory Accountabilities OD level 5 before applying

Core Competencies

Demonstrates expertise in contract administration and documentation management, with strong analytical skills for data presentation and compliance tracking. Proficient in Microsoft Office applications, ensuring accurate information management and effective communication with stakeholders.

Highest-signal resume keywords

• Contract Administration
• Data Analysis
• Microsoft Excel
• Microsoft Word
• Attention to Detail

ATS Optimization Keywords

Hard Skills

• Contract Management
• Documentation Management
• Data Presentation
• KPI Compliance
• Internal Process Audits

Soft Skills

• Written Communication
• Verbal Communication
• Information Management

Industry Keywords

• Property Services
• Stakeholder Engagement
• Policy Implementation
• Audit Compliance

Tools & Technologies

• Microsoft Office
• Microsoft Visio
• Microsoft Access