Contract Support & Finance Administrator

Abm-Industries-Inc.-2; Belfast City District; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Perks at Work access

Job summary

ABM in Belfast is seeking a Finance Administrator to join the Contract Support Administration team on a major client site. You will manage customer service, finance and administrative duties, providing first line helpdesk support and ensuring accurate invoicing and records.

Responsibilities include CAFM-based scheduling, data analysis, and liaison with clients, suppliers and subcontractors. 2+ years' experience and proficiency in MS Excel are required, with HNC/HND preferred.

Qualifications

• 2+ years' experience as a Finance Administrator or in a similar role.
• Proficiency in accounting software and MS Excel.
• Knowledge of accounting principles, practices, and regulations.

Responsibilities

• Provide first line helpdesk support to the Client via phone and email.
• Log and manage calls in the CAFM system; plan/schedule works orders.
• Process and document client invoices; reconcile with POs and receipts.

Skills

Finance admin

Customer service

Data analysis

Education

HNC/HND in Finance/Accounting

Tools

CAFM systems

Accounting software

MS Excel

MS Outlook

MS Word

Job description

Location: Belfast, Northern Ireland

Position Type: Full-time, 40 hours per week, Monday - Friday

Salary: £28,000 per annum

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at. We're here to help!

Job Overview:

ABMare seeking an experienced and confident individual to become part of the Contract Support Administration team on a major client site in the Greater Belfast area. The candidate will have experience of customer service, finance and general administration duties.

Providing first line helpdesk support to the Client by answer phone calls and emails in a professional and timely manner.

Log and manage calls using the computer-aided facilities management (CAFM) system. Coordination of works through the CAFM system, including the planning and scheduling of works orders for both inhouse and subcontracted services.

Champion the requirement within the team to ensure the system is used correctly and records of work carried out are recorded on the CAFM system.

Ensure all works are completed and invoiced by subcontractors in line with set KP ls.

Support of the organisations performance management system (AES). Including data analysis, creation, and completion reports.

Maintain excellent working relationships with clients, suppliers, and subcontractors. Provide system engineering support for the CAFM system.

Process and document client invoices meticulously, guaranteeing precision and completeness. Handle supplier invoices with thorough review for accuracy and adherence to company policies. Keep meticulous records of all invoices, receipts, and financial transactions.

Reconcile invoices with purchase orders, delivery receipts, and contracts.

Engage with clients and suppliers regarding invoice discrepancies and payment concerns. Creation and control of client billing documents through internal processes.

Monitor accounts payable and accounts receivable to ensure prompt payments and collections. Contribute to month-end and year-end financial closing processes.

Prepare and submit regular reports on the status of accounts payable and accounts receivable. Prepare and present cost reports to Contracts Manager and onsite Client Governance team.

Collaborate with the finance team to enhance and streamline invoice processing procedures. Occasional assistance to the Contract Support Helpdesk team to record breakdown requests on computer aided facilities management (CAFM) system.

Daily management and coordination of works through CAFM system.

Stay current with industry best practices and evolving financial regulations.

Attendance at Client meetings relating to service as required.

Assist in the coordination of weekend and holiday shutdowns with Site Leads and Supervisors. Ensure Company updates are communicated to all internal teams.

Organise and attend offsite meetings as required. Attend marketing and conference events when required.

Act as a liaison to the Training and Organisational Development Manager for organising and booking training for all teams.

Assist in the onboarding of new staff.

Methodical and analytical approach to work required. Attention to detail in terms of service is essential.

Any other general administrative tasks.

Take a results-orientated approach to the role, ensure results are analysed/trended and understood; and those remedial actions are delivered.

Support any customer initiatives which could lead to longer term benefits to both the customer and ABM.

Any other ad-hoc duties as reasonably requested by a member of the Management Team.

Microsoft packages, specifically: Outlook, Excel and Word. HNC/HND in Finance, Accounting, or a related field preferred.

2+ years' experience as a Finance Administrator or in a similar role. Proficiency in accounting software and MS Excel.

Knowledge of accounting principles, practices, and regulations.

Desired Experience:

Knowledge of CAFM Systems.

Experience in a helpdesk/ planning/ scheduling or coordination role.

Experience working in a facilities maintenance or building services environment. Exceptional attention to detail and precision.

Outstanding organisational and time management abilities. Effective communication skills, both written and verbal.

Capability to work autonomously and within a team. Strong problem-solving and analytical skills.

High ethical standards and professionalism.

Attitude/ Motivation:

Confident decision maker under pressure. Flexible, reliable, responsible, calm in a crisis. Positive and supporting of organisational change. Positive attitude to private outsourcing.

Motivated by a desire to grow the business using effective systems. A willing team player.

Ability to work on own initiative.

Willing to continue professional development and to develop the role.

Willing to undergo, and provide, training/coaching in line with organisational philosophy.

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.