Contract Support & Billing Analyst

CBRE Group, Inc.; Oxford; On-site; GBP 28,000 - 42,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support Associate to deliver exceptional customer service and administrative support to a large Business Unit, Facility, or Account. You will manage contract scope, billing, and vendor onboarding while promoting compliance with HSE requirements.

The role emphasizes data analysis, process improvements, and collaboration with site teams and head office to ensure timely, accurate financial outputs and reporting.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Comprehensive understanding of processes, procedures, systems and concepts within own job function.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• Advanced math skills and ability to calculate percentages, discounts, and markups.

Responsibilities

• Respond to client inquiries and ensure timely, quality service delivery.
• Understand contract scope and ensure work aligns with it.
• Champion financial and operational systems; identify cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works; manage subcontractor paperwork.
• Review invoices, code costs, and coordinate billing; work with site teams and head office.
• Review and approve maintenance invoices and projects per contracts.
• Respond to inquiries on financial reports (AR, AP, POs).
• Provide monthly reporting support for Contract and BU Reviews.
• Assist compliance with Health & Safety requirements; maintain QHSE docs.
• Gather/analyze data to solve complex problems; suggest improvements.

Skills

Customer service

Administrative support

Organizational skills

Analytical mindset

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Contract Support Associate to deliver exceptional customer service and administrative support to a large Business Unit, Facility, or Account. You will manage contract scope, billing, and vendor onboarding while promoting compliance with HSE requirements.

The role emphasizes data analysis, process improvements, and collaboration with site teams and head office to ensure timely, accurate financial outputs and reporting.