Contract Support Administrator

Integral UK Ltd; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Integral UK Ltd is seeking a Contract Support Administrator in London to provide administrative support for various engineering and financial tasks in a dynamic facilities management environment. Ideal candidates will have extensive experience within the sector and strong communication abilities to liaise effectively with clients and team members. This role offers opportunities for professional development and contributions to significant projects.

Benefits

Overtime pay at x1.5 on weekdays and x2 on weekends

25 days holiday plus bank holidays (pro rata)

Company funded health cash plan

Life assurance

Auto-enrolment company pension scheme

Employee Assistance Program (EAP)

Qualifications

• Experience in facilities management or building services.
• Proficient in Microsoft Office and facilities management systems.
• Strong supervisory skills, especially during incidents.

Responsibilities

• Provide full administrative support to the on-site team.
• Manage invoicing for extra contract works and ensure client documentation.
• Maintain updated systems including financial and HR documentation.

Skills

Excellent communication skills

Strong time management

Ability to delegate tasks

Education

Minimum 4 years’ experience in facilities management/building services

Tools

Microsoft Office

Facilities management system (preferably Concept)

Job description

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About Integral & JLL

We’re Integral, part of JLL. We’re a Facilities and Maintenance firm based across the UK. We work with organisations in Mechanical, Electrical and Fabric works with engineers nationwide to deliver engineering excellence for our clients. The Integral family are the largest mobile hard services provider in the UK.

About Integral & JLL

We’re Integral, part of JLL. We’re a Facilities and Maintenance firm based across the UK. We work with organisations in Mechanical, Electrical and Fabric works with engineers nationwide to deliver engineering excellence for our clients. The Integral family are the largest mobile hard services provider in the UK.

If you’re looking to step up your career, Integral and JLL are the perfect professional home. At Integral and JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at Integral and JLL!

Role Title: Contract Admin Support

Location: London

Role Purpose

The concept of the position is to provide full administrative support to the on-site team, ensuring the smooth running of the office systems, which includes the day-to-day engineering function as well as financial aspect of the site.

This role requires a ‘can-do’ attitude as the position can be extremely varied and hands-on. Close liaison between the Administrator, Account Director, Technical Manager, Engineers, and client is essential within this team.

General administration will include keeping updated systems including finance documentation, Budgetary Control Documentation, planned maintenance sheets, day to day correspondence, etc.

Various ad-hoc projects will also arise, and ownership will also be the responsibility of the Senior Administrator, to provide day to day help on the financial aspects of the account to the Account Director.

Main Duties & Responsibilities

• Production of quotes relating to extra works for the client, following through the administration process to obtain client purchase orders
• Raising job numbers and purchase orders on the Vixen system, ensuring all information is fully detailed, documented, and correct
• Keep an updated filing system of PO’s, delivery notes, quotes, service sheets, etc which must be clearly documented for invoicing purposes
• Keep the HR system updated on staff absences / illnesses
• On a regular basis conducting invoicing for extra to contract works ensuring the information is correct and inline with the customer purchase orders
• On a monthly basis ensuring the main contract invoicing is raised in time to meet the month end deadlines
• On a weekly basis produce and manage the works in progress reports (WIP) in conjunction with the Account Director
• On a regular basis prepare and develop financial reports for the Account Director
• On a monthly basis, ensure the Engineers have the correct job numbers and information for any extra works on their timesheets, plus any expense claims
• Provide general administrative support to the site team and client which may include typing correspondence, production of spreadsheets, etc and general assistance when required for the Account Director
• Ensure the completion of records/forms to comply with QA processes, such as timesheets, absence/sickness forms and holiday requests
• Monthly input of timesheets and ‘Manpower Utilisation’ details
• Upkeep of site-based training logs
• Other ad-hoc duties including ordering stationery, general supplies and uniform whenever required
• Sourcing shift cover for holidays and sickness in line with the contractual obligations
• Ability to gain the best from other employees
• Ability to delegate tasks and follow up for a timely completion
• Ability to take minutes from meetings with the client and employees
  
  

Skills

• Ability to communicate with the clients and Engineers, at all levels
• Ability to stay calm during major incidents and relay accurate information to the Account Director and/or Technical Manager
• Ability to work with finances at a high level
• Good Supervisory Skills
  
  

Knowledge

• Working knowledge of Microsoft Office, including Word, Excel, and Outlook
• Experience of using a facilities-based system, preferably Concept
• Ideally a minimum of four years’ experience within facilities management/building services
• Financial / Procurement knowledge
  
  

Personal Attributes

• Reliable and conscientious
• Methodical in their approach to multiple tasks (able to prioritise)
• Time management skills
  
  

Employee Benefits

• Overtime x1.5 on weekday and x2 on weekends + day in lieu on bank holidays
• 25 days holiday plus bank holidays (pro rata into shifts for shift workers)
• Company funded health cash plan
• Ability to buy and sell holidays – buy 5 days & sell 2 days
• Life assurance
• Auto-enrolment company pension scheme
• Employee Assistance Program (EAP)
• Cycle to work scheme
• Purchase an electric vehicle via salary sacrifice
• Employee discounts with various brands
• Learning and development programs, training and career opportunities.
  
  

What You Can Expect From Us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you...

Apply today at careers.integral.co.uk

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management and Manufacturing

• Industries

  Facilities Services

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