Contract Specialist

Moody's Investors Service; Manchester; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Contract Specialist to join their dynamic Operations & Strategy team. This role involves managing the end-to-end contracting process, working closely with sales teams to ensure optimal contract execution. The ideal candidate will have a strong background in contract management, excellent communication skills, and the ability to multitask in a fast-paced environment. This position offers the opportunity to contribute significantly to business development objectives while collaborating with various internal stakeholders. If you thrive in detail-oriented roles and are passionate about driving results, this is the perfect opportunity for you.

Qualifications

• 2+ years of contract-related experience in finance or sales support.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Manage the contract process for renewals and new business.
• Draft and execute contracts while ensuring compliance with policies.

Skills

Contract Management

Communication Skills

Detail Orientation

Multitasking

Problem-Solving

Customer Service Orientation

Education

Bachelor's Degree in Finance or Business Administration

Tools

Microsoft Word

Microsoft Excel

Salesforce CRM

Apttus

Job description

Location(s):

• 55 Princess Street, Floor 3, Manchester, M2 4EW, GB

Line Of Business: Sales OU(SALES OU)

Job Category:

• Sales & Marketing

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We strive to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

As part of the global Operations & Strategy team, Contract Specialists (CS) work with a dedicated sales team and contribute to business development objectives by managing the contracting process from start to finish. The CS is responsible for drafting & tailoring each contract, ensuring that the terms and license parameters meet the needs of the client and sales team while also complying with organizational standards and protocol. This role works closely with many internal stakeholders including Sales, Legal, Finance, and Administration. Successful CSs are detail-oriented and self-motivated, have excellent communication skills, and demonstrate exceptional multitasking ability under tight deadlines.

Key Responsibilities:

• Manage the end-to-end contract process for renewals and new business, supporting a dedicated team of sales representatives and acting as the primary point of contact for contract strategy, drafting, and execution processes.
• Participate in regular pipeline review sessions with the sales team to advise on optimal commercial approach, set expectations, and proactively address potential contractual risks and challenges that might delay or complicate signature.
• Analyse account information, license parameters, and contract terms with extreme attention to detail to support the sales team with proposals for pricing, cross-selling, and/or renewals.
• Independently draft all Tier 1 (<$250K) sales contracts in accordance with internal policies and best practices while crafting win/win solutions that meet the needs of both the business and the client.
• Maintain accurate client data throughout CRM and different systems, ensure pricing and allocations are correct, and document pertinent transaction details. Ensure consistency and accuracy for all stages of the sales cycle.
• Complete primary review of and validate all executed contracts, confirming compliance with internal policies and best practices.
• Facilitate any subsequent changes or adjustments requested by Sales or Client and use discretion in determining course of action.
• Lead collaboration with Finance, Legal, Billing plus other stakeholders to review and align on complex contracts as needed.
• Ensure internal and external client queries are fully resolved in a timely fashion with a high level of satisfaction.

Qualifications:

• Undergraduate/first-level degree (e.g., bachelor’s degree) in finance, business administration, information systems, management, or other relevant area.
• Minimum 2 years contract-related experience, preferably in a procurement, finance, legal or sales support role.
• Highly organized, with the ability to multitask and prioritize in a fast-paced, deadline-driven environment.
• Extremely detail-oriented and meticulous.
• Strong teamwork and customer service orientation. Highly responsive and proactive in issue identification, communication, and managing expectations.
• Highly motivated and results-driven.
• Excellent verbal and written communication and interpersonal skills; ability to build relationships.
• Demonstrates good judgment in problem-solving and issue escalation.
• Proficient in Microsoft Word, Outlook, Excel, and PowerPoint.
• Experience working with Salesforce CRM and/or Apttus is strongly desired.
• Fluency in English (spoken & written) is essential. Other European languages would be advantageous.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.