Arabic-Speaking Virtual Lifestyle Specialist (Temporary Contract)

Ten Lifestyle Group; Manchester; Remote; GBP 25,000 - 35,000; Full time

Job summary

Join a leading lifestyle and concierge company as an Arabic-Speaking Virtual Lifestyle Specialist. This temporary role is perfect for recent graduates or early-career professionals passionate about luxury travel and customer service. You'll provide tailored support to high-profile clients, arrange bookings, and deliver exceptional service in a fast-paced environment. Enjoy a fully remote working setup, comprehensive training, and opportunities for growth within an international team.

Benefits

Competitive salary based on experience

Performance bonus

Paid time off, including volunteering days

Paid Sabbaticals after 5 years

Employer-contributed pension scheme

Remote Working Holidays

Travel and entertainment discounts

Opportunities for growth

Qualifications

• Fluency in Arabic and English (written and verbal).
• Recent graduate or experience in customer service, hospitality, or travel.
• Strong communication skills and a passion for helping people.

Responsibilities

• Respond to travel and lifestyle requests via phone and email in both Arabic and English.
• Arrange bookings for hotels, villas, cruises, transfers, flights, and more.
• Deliver top-tier service that leaves a lasting impression.

Skills

Fluency in Arabic

Fluency in English

Strong communication skills

Problem-solving

Ability to multitask

Education

Recent graduate or 1-2 years' experience in customer service

Job description

Arabic-Speaking Virtual Lifestyle Specialist (Temporary Contract)

Be among the first 25 applicants

Kickstart Your Career in Luxury Travel & Customer Service!

Arabic-Speaking Virtual Lifestyle Specialist - Temp Contract (Graduate Opportunity)

Are you a recent graduate or early-career professional looking to break into the world of luxury travel and concierge services? Do you love helping others, solving problems, and making someone's day better? If you're fluent in Arabic and English, and excited to work in a fast-paced, people-first environment, this could be your perfect next step!

If you answered "yes" to these questions, keep reading - you might be exactly who we're looking for!

About the Role:

As an Arabic-Speaking Virtual Lifestyle Specialist, you'll help deliver unforgettable travel and lifestyle experiences to our members around the globe. From booking luxury hotels and ground transportation to arranging VIP experiences, you'll be the first point of contact for high-profile clients in the MENA, Europe, Asia, and US regions.

You'll handle a high volume of calls and emails, provide tailored support, and act as a trusted go-to for all things travel-related. Don't worry, we provide full training and a supportive team environment to help you shine!

This is a great fit if you:

• Are a recent graduate or someone looking to grow in the travel/customer service space
• Speak Arabic and English fluently
• Are a great communicator and problem-solver
• Are confident using digital platforms and multitasking under pressure
• Can work flexible hours (including weekends and some evenings)

What You'll Do:

• Respond to travel and lifestyle requests via phone and email in both Arabic and English
• Arrange bookings for hotels, villas, cruises, transfers, flights, and more
• Deliver top-tier service that leaves a lasting impression
• Promote exclusive offers and lifestyle perks
• Work closely with trusted suppliers and global partners
• Keep detailed records to ensure a smooth member experience
• Build real connections with members - you're not just a voice on the phone!

What We Offer

• Start Date: June 2025
• Contract Duration: Fixed-term (until August 2025) with potential to extend or become permanent
• Fully Remote working environment (Terms & conditions apply)
• Full training & mentoring provided
• Be part of a friendly, global team passionate about what they do

Requirements

Key Skills & Attributes:

• Fluency in Arabic and English (written and verbal)
• A recent graduate or someone with 1-2 years' experience in customer service, hospitality, or travel
• Strong communication skills and a passion for helping people
• Ability to multitask in a fast-paced, high-volume environment
• Comfortable using online platforms, tools, and systems
• A flexible, proactive, and can-do attitude
• Willingness to work shift patterns, including weekends and evenings (rotational shifts)
• Access to a quiet, reliable home working set-up (laptop provided)

Guidelines for Hybrid/Home Office option:

• Residents within a commutable distance of the London office will be asked to enter into a hybrid working arrangement, with up to 60% Home Office possibility
• A secure home office at your confirmed address, free from background noise or distractions
• Internet service must meet minimum requirements and speed standards

Benefits

Benefits & Rewards

Our people are at the heart of the business, and we foster a culture of recognition and reward through regular appraisals and annual Extra Mile Awards. We support employee development and encourage incorporating personal aspirations into your career at Ten.

• Competitive salary based on experience, plus performance bonus
• Hybrid or fully remote working options
• Paid time off, including a paid day annually for volunteering
• Paid Sabbaticals after 5 years of service
• Lucrative Loyalty Rewards program including bonuses and gifts
• Employer-contributed pension scheme with flexible investment options
• Remote Working Holidays - travel and work anywhere in the world!
• Travel and entertainment discounts for employees
• Join a diverse, global, and inclusive team
• Opportunities for growth within an international company

Join us and experience a workplace where you can truly thrive. Learn more about us.

Who Are We

Ten is a leading lifestyle and concierge company, established in 1998 in the UK, operating in over 20 cities worldwide, in over 26 languages. We partner with financial institutions and premium brands to serve affluent clients. We are committed to diversity and inclusion, and we were the first UK concierge business to earn B Corp certification in 2023.

Our strategy focuses on delivering excellent member experiences, investing in technology, expanding our client base, and entering new markets.

Commitment to Diversity

We value diverse philosophies, cultures, and experiences. Our hiring, promotion, and management decisions are based on merit and performance, ensuring an inclusive environment.

Note: We work with a select group of recruitment agencies and are not accepting new agency partnerships at this time. We are not responsible for fees related to unsolicited resumes.

Be part of the magic behind world-class experiences. Apply before 31 May 2025.