Contract Specialist

Moody's Corporation; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Moody’s Corporation in London is seeking a contract specialist to manage the full contract lifecycle across a dedicated sales portfolio, including drafting and negotiation.

You will collaborate with Finance, Legal, Billing and Sales, apply AI-powered approaches to streamline workflows, and ensure compliance with internal policies and regulatory requirements.

Qualifications

• Manage the full contract lifecycle to support business growth and client satisfaction.
• Draft, negotiate, and execute Tier 1 sales agreements with internal policy compliance.
• Analyze customer information, pricing structures, and contract terms for cross-selling.

Responsibilities

• Manage the end-to-end contract process for new business and renewals with a sales team.
• Advise in pipeline reviews on commercial approaches and risk identification.
• Collaborate with Finance, Legal, Billing, and other stakeholders to resolve issues.
• Review contracts for completeness and ensure documentation supports order processing.
• Draft and negotiate contracts in alignment with internal policies and regulatory requirements.
• Maintain accurate customer data across CRM and other platforms.
• Support cross-functional collaboration to accelerate deal closure.
• Serve as a point of contact for internal/external inquiries with a focus on customer satisfaction.

Skills

Contract drafting

Negotiation

Risk management

Attention to detail

Cross-functional collaboration

AI concepts

Microsoft Word/Excel/PowerPoint

CRM platforms

Contract management systems

Education

Undergraduate degree in Finance, Business Administration, Information Systems, Management, or a related field

Tools

CRM platforms

Contract management systems

Microsoft Office Suite

Job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills And Competencies

• Minimum two years of contract-related experience in procurement, finance, legal, sales support, or a related business environment with the ability to manage complex agreements and commercial processes
• Strong knowledge of contract drafting, negotiation, and execution practices with the ability to balance client needs and business objectives while maintaining compliance with internal policies
• Exceptional attention to detail with the ability to analyze account information, pricing structures, licensing parameters, and contract terms accurately
• Highly organized with the ability to manage multiple priorities, meet tight deadlines, and perform effectively in a fast-paced environment
• Excellent verbal and written communication skills with the ability to collaborate effectively across Sales, Legal, Finance, Billing, and other stakeholder groups
• Strong problem-solving skills, sound judgment, and the ability to proactively identify risks, resolve issues, and elevate concerns when appropriate
• Advanced proficiency in Microsoft Word, Outlook, Excel, and PowerPoint; experience with customer relationship management platforms and contract management systems is preferred
• Demonstrated proficiency in artificial intelligence concepts, with hands‑on experience using AI tools to streamline workflows and enhance operational efficiency.
• Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use

Education

• Undergraduate degree in Finance, Business Administration, Information Systems, Management, or a related field

Responsibilities

• Manage the full contract lifecycle to support business growth, client satisfaction, and operational excellence across a dedicated sales portfolio
• Manage the end-to‑end contract process for new business and renewal opportunities while supporting a dedicated sales team through contract strategy, drafting, negotiation, and execution
• Participate in pipeline review meetings to advise on commercial approaches, identify contractual risks, set expectations, and help accelerate deal closure
• Analyze customer information, licensing requirements, pricing structures, and contract terms to support cross‑selling, renewals, and revenue growth initiatives
• Independently draft and negotiate Tier 1 sales agreements in accordance with internal policies, regulatory requirements, and established best practices
• Maintain accurate customer and transaction information across customer relationship management systems and other business platforms to ensure consistency throughout the sales cycle
• Review executed contracts for completeness, validate compliance requirements, and ensure all supporting documentation is accurate for order processing and downstream activities
• Collaborate with Finance, Legal, Billing, and other stakeholders to support complex transactions, resolve issues, and implement contract modifications when required
• Serve as a trusted point of contact for internal and external client inquiries, ensuring timely resolution and a high level of customer satisfaction

About The Team

Our Operations and Strategy team plays a critical role in enabling commercial success across Moody’s Analytics by supporting the contracting, operational, and strategic processes that drive revenue growth and client engagement. The team partners closely with Sales, Legal, Finance, Billing, and other business functions to deliver efficient, compliant, and scalable solutions that enhance the customer experience. By joining the team, you will contribute to a global organization focused on operational excellence, collaboration, innovation, and the responsible adoption of technology, including artificial intelligence, to improve workflows and business outcomes.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the Securities Trading Policy on Moody’s Compliance Expo page

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.