Contract Senior Administrator - 6-12 months

Itchyfeet Recruitment Agency; United Kingdom; On-site; GBP 32,000 - 42,000; Full time

Job summary

Itchyfeet seeks a Contract Senior Administrator to support the Trust & Corporate team for 6–12 months. You will manage a diverse portfolio of client entities, liaise with clients and intermediaries, and assist with onboarding, onboarding reviews, and ongoing compliance tasks.

You’ll handle fiduciary-related administration, invoicing, and risk assessments, ensuring timely communications and strong client service throughout the engagement.

Qualifications

• GCSEs including English and Mathematics at grade C or above.
• 5+ years in an administrative role, fiduciary services preferable.
• Professional qualification in STEP, CGI or ACCA is advantageous.

Responsibilities

• Administer a portfolio of client entities and liaise with clients and intermediaries by email and phone.
• Engage in transactional work including payments and administration of asset types.
• Draft minutes, resolutions, and source documents for the Client Committee.
• Maintain client relations with timely responses to all client communications.
• Prepare for and attend client meetings, virtually and locally, with post-meeting docs.
• Assist Directors with onboarding and completing terminating/outgoing business within 3 months.
• Conduct quarterly reviews of time billed and manage invoicing and collections.
• Maintain Client Profiles and conduct Risk Assessments for compliance.
• Complete tasks within deadlines and sign off Periodic Reviews within 3 months.
• Maintain daily timesheets and achieve monthly utilisation targets aligned with company policy.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

GCSEs including English and Mathematics

Professional Qualification (STEP/ CGI/ ACCA)

Job description

Contract Senior Administrator - 6-12 months

Our client is seeking a Senior Administrator to join their Trust & Corporate team on a temporary basis for an initial period of 6 months, with the potential for an extension to 12 months. The primary purpose of this role is to deliver excellent client administration for a portfolio of client trust and company structures while providing support to the Private Wealth Team as required. The successful candidate will closely liaise with the Trust team, clients, and intermediaries, managing all aspects of a diverse portfolio of entities.

Job Duties:

• Administer a portfolio of client entities, ensuring efficient communication with clients and intermediaries through email and phone.
• Engage in transactional work, including managing payments and administration of a wide range of asset types.
• Draft minutes, resolutions, and source documents for presentation to the Client Committee by the Team Leader.
• Maintain and build strong client relationships through high-quality service, responding to all client communications within 24 hours.
• Prepare for and attend client meetings, both virtually and locally, and contribute to post-meeting documentation.
• Assist Directors and Senior Management with onboarding new business and complete terminating and outgoing business within 3 months of notification.
• Conduct quarterly reviews of all time billed to your portfolio and manage invoicing and collections of fees promptly.
• Maintain and update Client Profiles and conduct Risk Assessments to ensure compliance.
• Complete required tasks within deadlines and sign off on Periodic Reviews within 3 months of receipt.
• Maintain daily timesheets and achieve monthly utilisation targets while adhering to the company’s vision, values, policies, and procedures.

Job Requirements:

• Minimum of 5 GCSEs (or equivalent) including English and Mathematics at Grade C or above.
• At least 5 years’ experience in an administrative role, ideally within Fiduciary Services.
• Holds a relevant Professional Qualification, such as STEP, CGI, or ACCA.
• Strong understanding of fiduciary service regulations and business practices.
• Proficient in Microsoft Outlook, Word, and Excel with good IT skills.
• Excellent written and verbal communication skills with strong attention to detail.
• Flexible attitude towards work with a willingness to assist team members.
• Strong time management, prioritisation, and organisational skills.
• Demonstrates drive, ambition, and a proactive work approach with the ability to work independently.

What You’ll Love:

In this role, you will have the opportunity to work within a dynamic team that is dedicated to high-quality client service. Our client offers a supportive working environment that encourages professional development and fosters a collaborative culture. You will engage directly with a diverse client base, enhancing your expertise in trust administration.