Contract Reception & Admin Support Specialist

Allscreens Nationwide Ltd; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Job summary

Nottingham-based Local Authority is hiring a Business Support Assistant on a 6.5-month contract, with potential extension at client discretion. The role covers reception duties, calls, room bookings, and general admin to maintain high standards of customer service and health and safety.

You will provide first-tier information on council services, greet visitors, manage the directory, and support day-to-day operations while ensuring professional, courteous service.

Qualifications

• Experience in reception/front-of-house/customer-facing environment.
• Excellent verbal communication and a professional telephone manner.
• Ability to provide clear frontline advice and information.

Responsibilities

• Manage all incoming calls to Reception and transfer to appropriate person/service within SLAs.
• Greet visitors and provide a professional, efficient reception service.
• Provide first-tier information on Council services and partner organisations.

Skills

Customer service

Reception

Front desk

Phone etiquette

Job description

Nottingham-based Local Authority is hiring a Business Support Assistant on a 6.5-month contract, with potential extension at client discretion. The role covers reception duties, calls, room bookings, and general admin to maintain high standards of customer service and health and safety.

You will provide first-tier information on council services, greet visitors, manage the directory, and support day-to-day operations while ensuring professional, courteous service.