Contract Officer

NAWDO; High Wycombe; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

NAWDO is seeking a Contract Officer to join our busy Waste Management team. The role is full-time (37 hours per week) on a fixed-term basis for 12 months, focusing on contract development, implementation, performance monitoring, compliance, and driving efficiencies.

You will liaise with contractors, manage KPIs, ensure excellent customer service, and perform data analysis and reporting using the Council's CRM to inform decision-making and improve service delivery.

Job description

We have an exciting opportunity within our busy and dynamic Waste Management team for a full-time Contract Officer position (37 hours per week).

You will be responsible for a range of contract management activities, from supporting contract development and implementation to monitoring performance, ensuring compliance, and driving efficiencies. This includes close liaison with contractors, managing key performance indicators, and ensuring excellent customer service. A key aspect of the role involves data analysis and reporting, using systems like the Council's CRM to inform decision-making and improve service delivery.

This is a fixed term position for 12 months