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A leading company in Nottingham seeks a Contract Manager for a public health role, focusing on managing contracts and ensuring compliance within Adult Health and Social Care services. This position will involve working closely with stakeholders and managing performance to improve service delivery and quality. Candidates should possess strong negotiation skills and experience in public health frameworks, making significant contributions to contract lifecycle management.
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CRA GROUP RECRUITMENT AND PAYROLL LTD
Nottingham, United Kingdom
Other
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Yes
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46578f9028ab
9
22.06.2025
06.08.2025
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Job Description
5-6 months contract with a Local Authority Job Summary:
• We are seeking a dedicated and experienced Contract Manager – Public Health to lead contract management and quality assurance functions within the Adult Health and Social Care service.
• This role involves overseeing a range of public health service contracts, ensuring statutory compliance, value for money, and continuous quality improvement.
• You will act as the primary liaison with providers and stakeholders, ensuring service delivery aligns with contractual obligations, legislation, and best practice standards.
Key Duties/Accountabilities (Sample): • Lead the contract management lifecycle for specified services, including monitoring, performance management, reviews, dispute resolution, enforcement, and risk reporting.
• Develop and implement performance monitoring frameworks, analysing data and supporting service development with providers.
• Ensure compliance with statutory, financial, procurement, and local policy frameworks in all contracting activities.
• Work closely with commissioners, procurement officers, and stakeholders to support procurement planning, tendering, contract mobilisation and implementation.
• Oversee provider performance and manage improvement plans, including the issuing of service improvement and default notices.
• Ensure service continuity during periods of contract termination or provider withdrawal, working collaboratively to address underperformance or failure.
• Provide benchmarking data and contribute to service development by researching national and local best practice.
• Liaise with regulatory bodies (e.g. CQC, Ofsted) to ensure safeguarding and service quality requirements are upheld.
• Prepare and present financial and performance information to inform pricing strategies, contract reviews, and service development.
• Promote effective engagement with service users, stakeholders, and provider organisations.
• Manage formal and informal complaints, MP enquiries, and Freedom of Information (FOI) requests in accordance with statutory obligations.
• Deputise for other Contract Managers and provide guidance across the team as needed.
Skills/Experience: • In-depth knowledge of contract management principles, including negotiation, compliance, and quality improvement.
• Experience working within the legislative frameworks for public health, financial regulations, and procurement law.
• Proven ability to manage provider performance, including contract enforcement, service recovery and improvement processes.
• Strong interpersonal skills and experience handling complex provider relationships and stakeholder engagement.
• Proficiency in analysing performance data, report writing, and using a range of IT systems (e.g., MS Word, Excel, Outlook, Teams).
• Experience working with internal and external stakeholders to achieve commissioning outcomes.
• Effective budget management knowledge, including financial reporting and ensuring value for money.
• Understanding of the needs of minority or disadvantaged groups, ensuring inclusion in service planning and delivery.
• Knowledge and application of project management principles in a commissioning or contract management setting.
• Experience of dealing with service continuity during provider failure or exit from the market.
• Ability to manage sensitive conversations diplomatically and resolve conflict.
Requirements
• In-depth knowledge of contract management principles, including negotiation, compliance, and quality improvement. • Experience working within the legislative frameworks for public health, financial regulations, and procurement law. • Proven ability to manage provider performance, including contract enforcement, service recovery and improvement processes. • Strong interpersonal skills and experience handling complex provider relationships and stakeholder engagement. • Proficiency in analysing performance data, report writing, and using a range of IT systems (e.g., MS Word, Excel, Outlook, Teams). • Experience working with internal and external stakeholders to achieve commissioning outcomes. • Effective budget management knowledge, including financial reporting and ensuring value for money. • Understanding of the needs of minority or disadvantaged groups, ensuring inclusion in service planning and delivery. • Knowledge and application of project management principles in a commissioning or contract management setting. • Experience of dealing with service continuity during provider failure or exit from the market. • Ability to manage sensitive conversations diplomatically and resolve conflict.