Contract Manager - Merton

Glendale (UK) Limited; Merton; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Sick pay

Employee discount portal

Structured training

Job summary

Glendale Managed Services is recruiting a Contract Manager in Merton to lead a major grounds maintenance contract, overseeing horticultural maintenance, infrastructure and cemetery management across the borough.

You will report to the Regional Director with full operational and financial accountability for the contract, starting in November 2026. This permanent role requires strong leadership and strategic oversight.

Qualifications

• At least 3 years of management experience in grounds maintenance.
• Strong financial planning and commercial acumen.
• Proven ability to manage staff and build client relations.

Responsibilities

• Direct daily operation of the Service Delivery Team.
• Manage financial reporting, budgeting and productivity.
• Oversee cemetery administration with ICCM standards.
• Deliver burial services and memorial safety programmes.
• Enforce health and safety and maintain QHSE standards.
• Drive continuous improvement for awards and rankings.

Skills

Management experience

Team leadership

Financial acumen

Education

NVQ Level 3 in horticulture

Tools

Google Workspace

Field management systems

Job description

Job Title: Contract Manager

Location: Merton

Salary: £45,000 per annum

Job Type: Permanent

The Role

Glendale Managed Services is recruiting a Contract Manager to lead a major new grounds maintenance contract in Merton commencing in November 2026. This is a strategic contract covering horticultural maintenance, infrastructure and cemetery management across the borough.

You will report directly to the Regional Director and hold full operational and financial accountability for the contract.

Key Responsibilities

• Direct the daily operational activity of the Service Delivery Team.
• Manage financial reporting, budget setting and productivity.
• Oversee the cemetery administration team and ensure strict compliance with ICCM standards.
• Manage the operational delivery of burial services and memorial safety programmes.
• Enforce strict health and safety protocols and maintain QHSE standards.
• Drive continuous improvement to secure Green Flag awards and high industry rankings.

The Person

We need a critical thinker with at least 3 years of management experience in the grounds maintenance sector.

• NVQ Level 3 in horticulture or equivalent sector experience.
• Full driving licence.
• Strong financial planning and commercial acumen.
• Competent IT skills including Google Workspace and field management systems.
• Proven ability to manage staff and build effective relationships with clients and community groups.

Benefits

• 25 days holiday = Public Holidays
• Nest pension auto-enrolment
• Company sick pay
• Employee discount portal for retail and leisure
• Structured training and career progression