Contract Manager - Learning and Development

Heathrow Airport; Hounslow; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Heathrow Airport is seeking a Contract Manager for its Procurement team. This role involves managing a significant Learning & Development budget, developing sourcing strategies, and building strong supplier relationships. The ideal candidate will possess strong negotiation and communication skills, be customer-focused, and have experience in procurement. The position offers a hybrid working model and a commitment to sustainability and innovation.

Benefits

Competitive Salaries

Bonuses

Pension Schemes

Private Health Insurance

Wellbeing Tools

Qualifications

• Experience in Indirect or Professional services procurement.
• Customer-focused with an understanding of Heathrow's business needs.

Responsibilities

• Lead strategic sourcing activities for Learning & Development procurement.
• Manage contract and supplier relationships to optimize benefits.
• Engage with the market on procurement innovations and trends.

Skills

Negotiation

Problem Solving

Communication

Organization

Job description

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Job Description

Heathrow's award-winning Procurement team is looking to expand its capabilities in Learning & Development sourcing and contract management. We seek a Contract Manager to support the Corporate Services agenda across Heathrow's functional directorates, building strong relationships and delivering 'best-in-class' procurement.

This exciting role involves managing a Learning & Development annual spend of at least £7m with strategic partners and suppliers. You will work closely with colleagues to implement Heathrow's Learning & Development strategy aligned with business priorities, identify value-adding opportunities, develop robust sourcing strategies, and manage risks through effective contracting and supplier relationship management.

Responsibilities

1. Lead and influence strategic and tactical sourcing activities for the Learning & Development procurement category, ensuring alignment with business and market strategies.
2. Challenge business plans and strategy documents to maximize commercial opportunities and mitigate risks.
3. Engage with the external market on procurement matters such as new commercial models, market shifts, innovations, and trends; bring best practices to embed within operations.
4. Support or lead processes for SRM, performance management, benefits, savings, and continuous improvement, ensuring compliance with contracts, regulations, and exit strategies.
5. Manage contract and supplier relationships to optimize commercial and contractual benefits.

Qualifications

• Experience in Indirect or Professional services procurement.
• Strong partnering, influencing, and negotiation skills to build relationships.
• Experience with various procurement and contracting models, including reimbursement/pricing models.
• Ability to manage multiple projects with effective communication, organization, and problem-solving skills.
• Customer-focused with an understanding of Heathrow's business needs.

#LI-Hybrid

About Us

Working at Heathrow, the world's most iconic airport, offers a vibrant backdrop of sights, sounds, and a dynamic environment. Join us and explore a world of opportunities, diverse cultures, and a shared pride in our work. We are committed to sustainability and innovation, welcoming millions of passengers and supporting your career growth.

We support your ambitions through learning, inclusivity, and a range of benefits, including competitive salaries, bonuses, pension schemes, private health insurance, and wellbeing tools. Our goal is to provide a fulfilling career journey with exciting prospects.

Working Location

Our hybrid model allows working from home approximately two days a week, offering flexibility while meeting operational needs. You must be UK-based and within commuting distance to Heathrow.

Sustainable Travel to Work

Heathrow promotes sustainable travel options through its Travel Guide.

Equal Opportunities

We encourage applications from diverse backgrounds, champion inclusivity, and celebrate individuality. Heathrow is accessible and supports diversity networks.

About the Team

Our Finance team at Heathrow focuses on generating income and creating positive passenger experiences. We value digital innovation, sustainability, and building trusted relationships to drive excellence and impact millions of passengers annually.