Contract Manager - FM

TN United Kingdom; London; On-site; GBP 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a Maintenance Manager to lead the Commercial Property Maintenance team in London. This role involves supervising engineers, managing client relationships, and ensuring compliance with health and safety regulations. You will play a crucial role in maintaining high operational standards and delivering exceptional service to clients. If you have a strong engineering background and a passion for facilities management, this opportunity could be your next career move. Join a team dedicated to excellence and innovation in building services.

Qualifications

• Qualified in engineering discipline at NVQ level or higher.
• Experience in FM service delivery and knowledge of H&S legislation.

Responsibilities

• Supervise a team of engineers to maintain high performance standards.
• Manage client expectations and ensure customer satisfaction.
• Coordinate all planned and reactive maintenance for equipment.

Skills

Leadership

Communication

Project Management

Health and Safety Knowledge

Customer Relationship Management

Education

Engineering Qualification (NVQ level or higher)

17th / 18th Edition Certification

Tools

Concept E Logbooks

Job description

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Skanska, one of the world’s largest development and construction companies, dates back 135 years and had a 2021 revenue of around £12.5 billion. We have 3,300 experts in the UK alone, could joining us be your next career move?

Our Building Services division provides complete Facilities Management of properties throughout the UK, providing mechanical and electrical engineering support, cleaning, catering and grounds maintenance on a planned and reactive basis, using technological solutions to manage our teams in the most efficient ways.

We are looking for a Maintenance Manager to join the Commercial Property Maintenance team on a commercial office building in Paddington, London.

The purpose of the role will be to ensure that our operational delivery performance is in line with contract obligations and Building Services business processes.

What you’ll do:

• Supervise a team of engineers to an effective level to maintain high standards of performance at all times.
• Manage client and building users expectations and to aim for consistently high levels of customer satisfaction. Management of client relationship on a daily basis
• Manage agreed KPIs and SLAs, ensuring best use of all resources to ensure targets are met.
• Responsible for managing the company’s H&S and environmental performance on site.
• Responsible for managing the company’s quality procedures on site.
• Manage any additional business opportunities that will deliver client satisfaction and increase revenue.
• Any other duties as reasonably requested by Skanska Building Services senior management.
• Coordinate and take responsibility for all planned and reactive maintenance for all equipment, plant, services, and systems.
• Comply with all statutory and regulatory requirements, including Health and Safety legislation and safe systems of work.

What you’ll bring to the role:

• Qualified in engineering discipline at NVQ level or higher
• 17th / 18th Edition
• Experience of FM service delivery
• Sound knowledge of H&S legislation and some knowledge of COSHH
• Ability to communicate both verbally and in writing with all levels of employee, customer and client.
• Ability to deliver projects on time and on budget.
• Knowledge of Concept E Logbooks systems preferred