Contract Manager

CBRE Global Workplace Solutions (GWS); West Midlands Combined Authority; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global provider of integrated facilities and corporate real estate management is seeking a Contract Manager for its Birmingham team. This role involves overseeing the contract management of operations, leading a diverse team, and ensuring service excellence within the facilities management sector. The ideal candidate will possess strong communication skills and experience in managing teams and subcontractors, with an understanding of Health and Safety practices.

Qualifications

• Experience in Facilities Management industry required.
• Conversant with Health and Safety issues.
• Experience managing subcontractors and delivery of Hard Services FM.

Responsibilities

• Responsible for contract management of operations and maintenance of electrical and mechanical services.
• Daily management of the Engineering team.
• Ensure compliance with business policies and communicate effectively with clients.

Skills

Strong communication skills

Organizational skills

Leadership

Education

Health and Safety qualification (NEBOSH / IOSH or equivalent)

Tools

Microsoft Office

Job description

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Company Profile



CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.



Job Title: Contract Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the Birmingham team.



Role Summary:

• Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance.
• Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures.
• To direct, instruct and manage all CBRE staff under their control as well as SSP's ensuring compliance with working practices.
• To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client.
• Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management.
• To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems.
• Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies).
• To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio.
• To ensure quality is maintained throughout the facilities.
• Ensuring business policies and processes are effectively communicated, and implemented within the contract.
• Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
• Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
• Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
• Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
• Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
• Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
• Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
• Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
• Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home.

Experience Required:

• Experience in Facilities Management industry.
• Manufacturing environment exposure would be advantageous.
• Delivery of Hard Services FM
• Managing subcontractors on site
• Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives.
• Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable.
• Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• A good level of English and Mathematics required.
• Strong organisational and communication skills with the ability to prioritise workloads.
• Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Utilities

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