Contract Manager

Pinnacle Group Limited; Wembley; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Contract Manager in Wembley, where you will oversee multi-site facility contracts and ensure the highest standards of cleanliness and service delivery. This role requires strong leadership and communication skills, as you will manage large teams and maintain client relationships. With a commitment to continuous improvement and a focus on health and safety, you'll play a pivotal role in enhancing community assets. Enjoy a diverse and inclusive workplace that values your contributions and provides opportunities for personal and professional growth.

Benefits

Flexible Working Arrangements

Life Assurance

Enhanced Pension Scheme

Private Medical Insurance

Cycle to Work Scheme

Employee Assistance Programme

Retail Discounts

Childcare Assistance

Season Ticket Loans

Sick Pay Schemes

Qualifications

• Experience in multi-site contract management within the facilities sector.
• Strong leadership skills to motivate large teams.

Responsibilities

• Manage multi-site facility contracts ensuring high standards and budget compliance.
• Lead facility management services and ensure continuous improvement.

Skills

Contract Management

People Management

Budget Management

Communication Skills

Health and Safety Compliance

Education

BISCS BICS/NVQ in Cleaning Support Services

Tools

Electric Van

Job description

Pinnacle Group are looking for an experienced Contract Manager to provide high standards of cleanliness. You will be joining our Soft FM team based in Wembley, Northwest London. Our Soft FM team is responsible for a wide range of cleaning, grounds maintenance and caretaking services to ensure community assets are well-maintained.

You will be responsible for the management of multi-site facility contracts ensuring the highest standards are met and within budget. The role will involve all aspects of people management including recruitment, training, budget management, performance management, health and safety and managing client relations.

You will need to be highly organised with good communication skills and someone who can lead and motivate large teams to deliver high cleaning and facilities standards. If you are passionate about people and service delivery, then this could be the right role for you.

As this role requires frequent travel across Northwest London, an electric van will be provided.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

• Lead the provision of facility management services to the highest standards meeting client requirements and expectations within a multi-site facilities environment
• Ensure continuous improvement and growth whilst delivering the business objectives
• P&L accountability for multiple contracts
• Develop positive working relationships with all stakeholders
• Ensure all duties and responsibilities are undertaken in full compliance with the relevant Health and Safety at Work Act

Key requirements:

• Multi-site Contract management experience within facilities sector
• Experience of full profit and loss accountability
• Demonstrable track record of acquiring, managing and retaining facilities management contracts in a multi-site environment
• BISCS BICS/NVQ (or equivalent) in cleaning support services (desirable but not essential)
• Full driving licence

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependent on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers:

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme