Contract Manager

Computacenter PLC; Reading; On-site; GBP 45,000 - 60,000; Full time

Job summary

Computacenter PLC in the United Kingdom is seeking a Contract Manager to oversee large, complex contracts and ensure compliance with policy and commercial requirements.

You will draft complex CCNs, manage obligations, and act as the primary liaison between sales, operations, and legal advisers, steering contract negotiations to favourable outcomes while mitigating risk.

Qualifications

• Proven experience managing large and complex contracts.
• Strong drafting capabilities.
• Ability to operate with senior management and escalate where appropriate.
• Ability to understand and manage complex risks and issues.
• Excellent communication across management levels.
• Understanding of managed service commercials, including P&L and balance sheet.
• Excellent project management and planning skills for major negotiations.
• Experience of dispute resolution.
• Collaborative with legal advisers.

Responsibilities

• Create and maintain contractual and commercial control documentation with Legal Adviser.
• Obligations management: track key customer and supplier obligations.
• Ensure charging, relief and change control and other contract mechanisms align with policy.
• Draft complex CCNs and updated conformed contracts and Financial Models.
• Act as principal contact for sales and operational teams on contract issues.
• Advise sales and operations to deliver contractual obligations and resolve in-life issues.
• Interface with customers and internal teams to understand Change/requirements and negotiate terms.
• Escalate policy queries and act as SME for contract in line with Company Policies.
• Implement best practice on deal risk with proactive monitoring and reviews.
• Provide feedback to pre-sales regarding deviations and issues.

Skills

Contract management

Drafting

Stakeholder management

Risk management

Communication

Project management

Dispute resolution

Problem solving

Legal collaboration

Job description

What you'll do

• Create and maintain relevant contractual and commercial control documentation (e.g. Contract Calendar; Change Control Log, W@R Register etc) with the assistance of the assigned Legal Adviser as appropriate.
• Obligations Management: tracking of key customer and supplier obligations required to be fulfilled.
• Ensure Charging, Relief and Change Control and other key contract and commercial mechanisms are operated in accordance with the contract and the Change Policy.
• Draft Complex CCNs and other ancillary contract documentation such as updated conformed contracts and Financial Models as required by the terms of the Contract Act.
• Act as the principle contact for sales and operational teams on contract issues and single point of contact for escalation to legal advisers.
• Act as a trusted adviser to sales and operational teams to assist in delivering contractual obligations and to assist in identifying commercial and contractual solutions to in life issues.
• Interface with Customers and internal departments to understand Contract Change / and additional service requirements and negotiate certain contract terms.
• Liaise with and escalation to relevant Group area for policy queries and act as a subject matter expert in managing the contract in accordance with appropriate Company Policies e.g. Commercial Policy.
• Implementation of best practice regarding Deal Risk: i.e. pro‑active monitoring of key risks identified at bid stage and ensuring risks are identified, tracked and reviewed on a regular basis by the Account Team.
• Provide accurate feedback with assigned Legal Adviser to pre‑sales functions regarding deviation from modelled solutions and issues in contract operation.

What you'll need

• Proven experience managing large and complex contracts.
• Good standard of drafting capability.
• Ability to work within senior teams and advise and escalat[e] as appropriate.
• Ability to understand and manage complex risks and issues.
• Good communication skills and ability to operate across different levels of management and senior management.
• Understanding of managed service commercials including P&L, Balance Sheet and associated internal finance systems.
• Excellent Project Management and planning skills on major contract negotiation.
• Experience of dispute resolution.
• "Can do" attitude to problem solving within team dynamic.
• Work closely and collaboratively with the assigned legal adviser.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We're a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You'll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier-free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you'll be guaranteed an interview, and we're happy to support any reasonable adjustments.