Contract Manager

CBRE; Reading; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading global real estate services firm is seeking a Contract Manager to oversee operations and manage contracts related to electrical and mechanical systems. The ideal candidate will have experience in the building services industry and strong leadership skills.

Qualifications

• Experience in the Building Services industry.
• HV Authorised Person preferred.
• Understanding of Health and Safety issues.

Responsibilities

• Manage contracts related to staff and operations.
• Oversee daily operations of the Engineering team.
• Develop financial plans to meet revenue and profit targets.

Skills

Communication

Leadership

Organizational Skills

Education

City and Guilds

ONC/HNC

Tools

Microsoft Office

Job description

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Company Profile

CBRE is the global leader in real estate services, leveraging the industry's most powerful knowledge base to meet the commercial real estate needs of clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. We employ over 70,000 employees across 48 countries.

Job Title: Contract Manager

CBRE Global Workplace Solutions is a leading provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join our team.

Role Summary:

1. Manage contracts related to staff, operation, and maintenance of electrical and mechanical systems, project works, and building performance.
2. Oversee daily operations of the Engineering team, ensuring compliance with CBRE's disciplinary processes and procedures.
3. Direct, instruct, and manage all CBRE staff and SSPs, ensuring adherence to working practices.
4. Complete weekly operations reports for clients and participate in weekly meetings and client discussions as required.
5. Report immediately any issues impacting building and facilities operations to CBRE and senior management.
6. Regularly review operating procedures, recommending improvements and updating emergency and contingency plans for critical systems.
7. Coordinate with clients and the CBRE Area Manager regarding contract issues, defects, and deficiencies.
8. Ensure staff are knowledgeable about the operation of critical and non-critical systems within the portfolio.
9. Maintain quality standards across all facilities.
10. Communicate and implement business policies and processes effectively within the contract.
11. Optimize staffing structures to balance cost efficiency and service quality.
12. Collaborate with other Operations Managers to develop the business and support team effectiveness.
13. Develop financial plans to meet revenue, profit, and growth targets, including reducing WIP, debt, and costs.
14. Implement control systems to meet statutory, policy, and contractual obligations.
15. Maintain a customer-focused approach in all operations and foster strong relationships with key clients.
16. Provide leadership, guidance, coaching, and support to team members, promoting best practices in training and development.
17. Communicate effectively through management meetings, reports, briefings, and other channels.
18. Foster a learning environment, ensuring staff receive necessary training and development to reach their potential.
19. Attend on-site and off-site training for plant and system updates, potentially requiring overnight stays.

Experience Required:

• Experience in the Building Services industry.
• HV Authorised Person (preferred).
• Completed recognized formal Electrical or Mechanical training, at least City and Guilds level, preferably ONC/HNC or higher.
• Strong communication skills with the ability to lead and motivate teams.
• Understanding of Health and Safety issues; NEBOSH / IOSH or equivalent training is desirable.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Good command of English and Mathematics.
• Strong organizational skills with the ability to prioritize tasks.
• Ability to work under pressure, remain calm, and deliver services within deadlines.