Contract Implementation Project Manager (6971)

Cromwell Group (Holdings) Ltd; Leicester; Remote; GBP 45,000 - 60,000; Full time

Job summary

A leading company seeks a Project Manager to oversee Value Added Services customer projects. The role involves managing multiple project teams to deliver innovative solutions, ensuring timely execution within budget. Ideal candidates will possess strong problem-solving and organizational skills, along with proficiency in Microsoft Office and project management tools. Join us to contribute to our mission of excellent service delivery while fostering a culture of respect and inclusivity.

Qualifications

• Ability to manage risk and lead teams effectively.
• Proficient in Microsoft Office applications.
• Strong organizational skills.

Responsibilities

• Lead customer projects from concept to closure.
• Create and manage project documents and plans.
• Manage risks and communicate updates to stakeholders.

Skills

Problem solving

Decision-making

Influence

Organizational skills

Tools

Microsoft Office

Monday.com

Job description

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Reporting to: Customer Implementations and Projects Manager

Location: Remote (North/Central)

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MAIN PURPOSE OF THE JOB:

To lead Value Added Services customer projects ensuring the identification and delivery of the best solutions and services for all customers. Responsible for the management of projects from concept to closure the Project Manager influences and motivates the cross functional project team to deliver agreed objectives, on time, within budget and right first time.

MAIN RESPONSIBILITIES:

• Support developing project planning documents, plans and frameworks
• Manage Customer Projects including but not limited to vend installation, new business, solution improvement and exits for National Accounts and multi-site customers.
• Creation and management of project documents and plans
• Planning and management of resource reviewing impact to existing business
• Ensuring approval is given at all stages of the project
• Ensuring the project team are aware of their responsibilities and that they deliver on agreed objectives
• Delivering projects to plan on time, within scope and budget
• Defining plans for each implementation, working with all relevant departments to ensure delivery of the best possible solution for the customer
• Evaluation of commercial viability of all solutions to ensure alignment with business objectives.
• Managing and communicating risks and issues as appropriate
• Influencing stakeholders and project team members to ensure delivery of projects to plan
• Providing project updates to stakeholders in-line with the project communication plan
• Review project progress and evaluate plans as necessary to ensure delivery
• Ensure project reviews are completed including lessons learned and project closure prior to handover to business as usual.
• Ongoing review of projects and process to drive a continuous improvement culture

KEY PERFORMANCE MEASURES

• Review of project deliverables and outcome

EXPERIENCE, KNOWLEDGE & SKILLS

• Problem solving and decision-making skills
• Ability to influence, lead and motivate others
• Ability to manage risk
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Outlook) and Monday.com
• Knowledge of Cromwell operational process
• Strong organisational skills
• Able to travel if required
  
  

KEY RELATIONSHIPS

• Value Added Services Team
• UK Operations Management Team
• Regional and National Account Management Teams
• Customer Supply Managers
• Strategic Business Development Team
• Commercial Team
• Inventory Team
• Customer Finance Team
• Customer Services Team

About Cromwell

Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.

We’re all individuals, yet we’re very much one united team. We treat everyone fairly – regardless of gender, sexual orientation, background, age or disability – and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.

Cromwell is committed to being an Equal Opportunity Employer. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.

65 Chartwell Drive, Wigston, Leics, UK, LE18 2FS