Contract Coordinator

Telent Technology Services Ltd; Crawley; Hybrid; GBP 27,000 - 35,000; Full time

Benefits offered by this job

34 days holiday

Company pension scheme

Occupational health support

Discounts on cinema and shopping

Job summary

A telecommunications company is seeking a Contract Coordinator to provide administrative support and coordinate tasks for installation projects. The ideal candidate will demonstrate professionalism and have familiarity with traffic or transport agencies. This hybrid position requires 3 days in Crawley and 2 days from home, with various benefits including 34 days of holiday and a pension scheme.

Qualifications

• Previous experience in a similar role.
• Familiarity with Highways Agency / Traffic / Transport or Local Authority preferable.
• Ability to work under pressure.

Responsibilities

• Provide Administrative Support and fault coordination.
• Issue and monitor faults with field-based Engineers.
• Liaise with customers and engineers daily.

Skills

Professional communication

Scheduling work

Reacting under pressure

Microsoft Word

Microsoft Excel

Job description

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Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected.
Reporting into the Contract Support Manager, you will be responsible for providing Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. This is a Hybrid role with 3 days working from out Crawley office RH10 9TU and 2 days from home.
What you’ll do:
- Issuing faults to the field-based Engineers.
- Monitor faults and trends
- Liaise with Engineers to issue faults and receive repair details
- Liaise with Third Party companies to arrange works
- Liaise with Customers and Engineers on a daily basis
Who you are:
You will have previous experience within a similar role and ideally be familiar with Highways Agency / Traffic / Transport OR Local Authority – although, training will be provided
Key Requirements:
- Will be able to demonstrate a highly professional manner when dealing with clients/customers/Engineers
- Previous experience of scheduling work
- Experience of General Office processes & procedures
- Ability to react to changing circumstances and work under pressure
- IT skills around Microsoft Word, Microsoft Excel are essential
The additional benefits with this role:
- 34 days holiday, including public holidays, plus the option to buy or sell five days each year
- Company pension scheme
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
What we offer:
A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
Learn more about Telent:
Click here for Telent Video!
We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative

• Industries

  Telecommunications

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