Contract Administrator- Planner

Sureserve; Boston; On-site; GBP 25,000 - 35,000; Full time

Job summary

Sureserve is seeking a dedicated Contract Administrator to join their team in Boston. This role involves planning work schedules, ensuring data accuracy, and acting as a liaison among various stakeholders. Ideal candidates will possess excellent organizational and communication skills. Join a trusted partner in delivering essential energy solutions and enjoy a supportive work environment with numerous employee benefits.

Benefits

Employee wellbeing programs

Enhanced maternity and paternity packages

Cycle to Work Scheme

Social activities and recognition of employee values

Qualifications

• Proven administrative experience in housing, premises, or facilities management sectors.
• Experience handling high call volumes is beneficial.

Responsibilities

• Planning daily work schedules for engineers and maintaining records.
• Ensuring data accuracy and timely communication.
• Liaising with clients, supervisors, and other contract administrators.

Skills

Excellent communication skills

Organisational skills

Customer service skills

Proficiency with Microsoft Office

Job description

Sureserve

Sureserve's mission is to be the trusted partner of choice for the social housing and public sector, delivering essential and affordable heating, energy savings, and compliance solutions.

We play a key role in decarbonisation, prioritising safety, integrity, and respect for customers, employees, residents, and the environment.

Our focus is on providing high-quality solutions that promote energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.

With a nationwide presence and regional expertise, we are committed to excellent client service and being a trusted partner now and in the future.

Sureserve Compliance Central

We are a national company offering market-leading heating and hot water solutions from regional offices across the East of England and Midlands, ensuring comprehensive coverage and access for our clients.

Job Opportunity: Contract Administrator

We are seeking a diligent, professional Contract Administrator to join our busy team. The ideal candidate will be resilient, detail-oriented, and possess excellent communication skills with the ability to multitask effectively.

Role Overview

The Contract Administrator acts as a key link between stakeholders, ensuring accurate data delivery and communication, and timely distribution of planned works in line with company and client standards.

The successful candidate will support team leaders, engineers, suppliers, and tenants, with proven administrative experience, preferably in housing, premises, or facilities management sectors.

Key Responsibilities

1. Planning daily work schedules for engineers, electricians, plumbers, apprentices, and communicating accordingly.
2. Ensuring data accuracy and timeliness.
3. Maintaining up-to-date records through appropriate mediums.
4. Liaising with other Contract Administrators and Supervisors.
5. Handling calls from clients and tenants.

Required Attributes

• Self-motivated with a desire to develop within our company.
• Excellent customer service skills.
• Proficiency with Microsoft Office, IT systems, and databases, with strong organisational skills.
• Experience handling high call volumes is beneficial.
• Friendly, professional attitude to foster good relationships.

All applicants will undergo criminal and reference checks prior to employment.

Working Hours

Monday to Friday, 8 am to 5 pm, with a 1-hour lunch break. The role is based at our Boston branch.

What We Offer

• Employee wellbeing programs, occupational health support, and counselling.
• Annual leave based on service level.
• Enhanced maternity and paternity packages.
• Dental and healthcare cash plans.
• Cycle to Work Scheme.
• Electric Vehicle Leasing Scheme.
• Gender & Equality Working Group.
• Sureserve Academy for development and career growth.
• Employee Voice Program.
• Social activities and recognition of employee values.

Our Commitment to Diversity and Inclusion

We celebrate individual differences, ensuring all qualified applicants are considered regardless of race, religion, gender, sexuality, disability, age, or veteran status.

We provide reasonable adjustments during recruitment upon request. Contact [e-mail] for support.

Successful candidates will undergo eligibility checks, including right to work and DBS.

Join Us

Be part of our mission to deliver excellence across the UK.